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Job Description

Job Title

Strategic Partnerships and Membership Associate Organization National Independent Venue Association (NIVA)

Position Summary

The Strategic Partnerships & Membership Associate plays a critical role in advancing NIVA’s mission by supporting revenue-generating partnerships and strengthening engagement across NIVA’s affiliate and general membership programs. This role works closely with the Director of Strategic Partnerships and Engagement and cross-functional teams to identify, sell, manage, and fulfill partnerships, sponsorships, core and affiliate memberships that support independent venues nationwide. The ideal candidate is highly organized, relationship-oriented, and comfortable juggling project management, partner communications, and membership coordination. This role blends external relationship management and sales with internal operational execution to ensure partners and members receive exceptional value and support.

Key Responsibilities

Strategic Partnerships & Sponsorships

- Evaluate and support potential partnership opportunities by assessing strategic fit, market impact, and mutual benefit through outbound and inbound sales activity.

- Assist with membership, partnership and sponsorship negotiations, draft agreements, coordinate invoicing, and collaborate with the Director of Strategic Partnerships and finance team to ensure contracts are executed accurately and on time.

- Serve as a primary point of contact for inbound membership and sponsorship communications; maintain strong, professional relationships with current and prospective partners.

- Support fulfillment of partnership and sponsorship deliverables in collaboration with the Director of Strategic Partnerships, ensuring all obligations are met.

- Manage sponsorship activations and benefits for NIVA events and initiatives, including but not limited to the annual NIVA Conference, Pollstar, SXSW, and year-round programs and advertising deliverables.

- Help create prospecting lists for outbound outreach for sponsorships and membership. Taking on some outreach responsibilities alongside the Director of Strategic Partnerships.

- Partner & Member Engagement Support and help expand NIVA’s Affiliate Membership Program, including outreach, onboarding, renewals, and ongoing engagement.

- Maintain accurate affiliate and membership tracking systems, ensuring timelines, benefits, and communications are delivered consistently. Coordinate affiliate member fulfillment, including benefits, recognition, and event participation.

- Collaborate with internal teams to align affiliate and member benefits with NIVA’s broader organizational goals and programming.

Project Management & Internal Collaboration

- Provide project management support for partnership, sponsorship, and membership initiatives, working cross-functionally with marketing, design, operations, and events teams.

- Assist in developing and maintaining internal processes and procedures to effectively execute programs and track deliverables.

- Utilize NIVA’s tools and platforms (including HubSpot, Asana, Google Workspace, DocuSign, and GrowthZone) to manage workflows, communications, and reporting.

Administrative & Organizational Support

- Prepare reports, summaries, and updates related to partnerships, sponsorships, and membership performance.

- Support the Director of Strategic Partnerships, Executive Director, and other leadership as needed with special projects and organizational initiatives.

- Perform additional duties and responsibilities as assigned by NIVA leadership.

Qualifications

- 2–4 years of experience in partnerships, sponsorships, membership, business development, or nonprofit/association operations.

- Strong organizational and project management skills with the ability to manage multiple timelines and stakeholders.

- Excellent written and verbal communication skills; comfortable engaging with corporate partners, members, and internal teams.

- Experience working with CRM and project management tools (HubSpot, Asana, GrowthZone, or similar platforms preferred).

- Detail-oriented, proactive, and solutions-focused with a collaborative mindset.

- Interest in live music, independent venues, arts advocacy, or nonprofit work strongly preferred.

Work Style & Values Fit

Collaborative and team-oriented, with a willingness to jump in where needed. Comfortable working in a fast-paced, mission-driven environment. Committed to supporting independent venues and the broader live music ecosystem. Able to thrive working remotely. Reports To Director of Strategic Partnerships

Benefits

100% remote team Health, vision and dental insurance 15 days of PTO 5 days of sick leave 15 paid Holiday days per year Monthly technology stipend Opt in 401K retirement plan (not matched)

Please reach out to bryana@nivassoc.org with any questions.

Epitaph is looking for a Digital Marketing Coordinator. We are searching for a detail oriented and creative Digital Marketing Coordinator to support the execution of digital marketing initiatives across our roster of artists and releases. This role plays a key part in ensuring all digital properties are accurately updated, optimized, and launched on schedule to support album releases, singles, and product launches. The ideal candidate has hands-on experience in the music industry, a strong understanding of artist-facing digital platforms, and a technical skill set that includes website development and YouTube channel management.

This position reports directly to the Director of Digital Marketing and works closely with marketing, social media, and creative teams to ensure a cohesive and effective digital presence.

Key Responsibilities:

-Manage artist digital profiles, ensuring all are updated, working properly, and optimized to promote current projects and represent the artist in the best way possible.

-Design, build and maintain artist and label websites, optimizing SEO metadata, collaborating with 3rd party developers, and staying current on web design trends and best practices.

-Launch and manage video releases on artist & label YouTube channels, optimizing video metadata, cards and end screens in accordance with best practices. Manages YouTube CMS initiatives, including UGC, and assists with setup of channels for new artists.

-Creates and executes artist contests and promotional initiatives, and supports direct-to-fan communications.

-Updates and maintains digital marketing data, and provides support to the broad digital marketing department as needed.

Requirements:

-2+ years of experience in the music industry, ideally at a record label.

-Website design and development experience, preferably in a Squarespace environment.

-Strong proficiency in HTML and CSS; working knowledge of JavaScript.

-Experience managing and optimizing YouTube channels.

-Exceptional attention to detail and ability to manage multiple launches simultaneously.

-Ability to work East Coast hours to align with digital release schedules.

We actively encourage applications from individuals who are underrepresented in our industry. We value diversity of thought and are committed to fostering an inclusive and collaborative work environment.

This is a full-time position with competitive benefits. Starting salary is $65k/year, commensurate with experience.

The Manager, Lifecycle Marketing is a strategic and operational customer relationship marketing (CRM) leader responsible for the creation and implementation of best-in-class digital marketing initiatives. This role requires expertise in CRM, including email and SMS marketing, as well as proficiency within Salesforce Marketing Cloud.

The Manager, Lifecycle Marketing will develop and implement customer lifecycle marketing, retention, and loyalty efforts with the objective of driving engagement, retention, and revenue for Sphere. This individual will create and refine direct marketing campaigns that leverage customer data through a mix of targeted, triggered, and lead generation initiatives.

What will you do?

• Own end-to-end creation, deployment, and optimization of email and SMS campaigns across multiple brands, including campaign strategy, roadmaps, content calendars, trafficking creative, QA, and A/B testing.
• Lead audience segmentation strategy leveraging Sphere’s CRM database (Salesforce Marketing Cloud) to deliver highly targeted, personalized communications that drive engagement, conversions, and incremental revenue (upsells, animations, new templates).
• Collaborate with internal stakeholders, Marketing teams, and external agency partners to plan holistic campaigns that support ticket sales and ancillary marketing initiatives; coordinate weekly/monthly calendars and adjust as needed to align with business trends.
• Assist in the management of all Salesforce Marketing Cloud activities (Journey Builder, email functionality, SMS, data feeds, data warehouse connections).
• Partner with Data & Analytics teams to execute technical projects, define campaign KPIs, and leverage customer data insights to improve lifecycle marketing performance.
• Monitor, analyze, and report on campaign performance against business objectives; communicate results, best practices, and learnings to stakeholders with a focus on actionable insights and optimization opportunities.
• Maintain business and technical documentation around marketing processes and campaigns.
• Identify various tools and tactics to help grow incremental revenue from customers – including but not limited to upsells, animations, new templates
• Collaborate with internal and external stakeholders to develop and optimize content

What do you need to succeed?

• 5+ years of lifecycle marketing experience across areas including email, CRM, loyalty/rewards, SMS, push, customer segmentation, data visualization, and promotions in a direct-to-consumer environment.
• Prior experience with Salesforce Marketing Cloud, HTML, SQL, CSS, XML and AMPScript is required.
• Proficiency in Salesforce Marketing Cloud: including Automation Studio, Email Studio, Journey Builder, Mobile Connect, and Personalization.
• Highly motivated with an entrepreneurial spirit and ability to work independently, while also able to build strong internal relationships and build consensus on critical initiatives.
• Strong analytical and problem-solving skills; comfortable leveraging large amounts of data to drive decisions and a passion for continuous testing and optimizations.
• Ability to operate in a fast-paced environment, managing multiple projects simultaneously and prioritizing time and resources based on business impact.
• Good time-management skills.
• BA degree or higher; Digital Marketing certifications desired.

Universal Music Publishing Group is looking for a dynamic Administrative Assistant to the C-Suite. The role will primarily support the President, North America and the Chief Counsel, though will support the overall functions of the team and reports into the Chief of Staff. The ideal candidate will be an organized, detail-oriented person, who is motivated, a self-starter and can easily handle the assistant duties listed below, as well as someone who can take on more responsibilities as they get established in the role.  This will be a great opportunity for someone who is passionate about working in music, has a thirst for knowledge, and can handle a high-volume, day-to-day workload with ease, efficiency, and confidence.

• Manage the schedule:
• Set up meetings, conference calls, and appointments
• Coordinate incoming meeting requests and prioritize
• Help the team to stay on schedule​
• Update/manage calendar(s)

• Manage all duties related to:
• Corporate credit cards including expenses and invoicing
• Office supplies and gifting
• Maintain an organized environment for the office
• Create and maintain presentations and other project work as assigned

• Handle administrative duties:
• Process travel & entertainment expenses
• Book travel, accommodations, car services
• Order and set-up food service for meetings
• Create and send grammatically/punctually correct internal/external company communication
• Archive emails, maintain current/prospective labels electronic folders
• Packing/shipping

• Manage the office:
• Overall administrative duties and functions in the C-Suite
• Represent the office in a professional, polished manner
• Exercise discretion

Bring your VIBE:

• Ability to work under high pressure and speed
• Proactive in determining roadblocks
• Ability to multi-task
• Ability to work under minimal direction
• Excellent Communication Skills
• Possess a customer service mentality
• Minimum 1 year of experience as an Administrative Assistant
• Minimum 1 year of experience booking travel
• BA Preferred

The Finance Leader for Transformation Initiatives will play a critical role in ensuring that all transformation efforts align with the organization’s financial goals and budgetary constraints. As a key partner to the Chief Transformation Officer, this leader will ensure financial discipline across transformation programs and provide actionable insights to maximize ROI. The role involves rigorous financial analysis, budget tracking, and proactive engagement with stakeholders to maintain alignment between strategic objectives and financial outcomes.

What you’ll do:

Financial Alignment and Analysis:

• Partner with the CTO to develop financial models that support the evaluation and prioritization of transformation initiatives.
• Ensure all transformation projects adhere to budgetary constraints and deliver expected financial outcomes.
• Conduct cost-benefit analyses for proposed initiatives, providing data-driven recommendations.

Budget Management:

• Collaborate with department heads to allocate resources efficiently and manage budgets tied to transformation projects.
• Establish mechanisms for real-time tracking of expenditures and forecasting financial impact.
• Identify opportunities for cost savings and operational efficiencies across initiatives.

Performance Tracking:

• Develop KPIs and financial metrics to measure the success of transformation programs.
• Provide regular updates on financial performance, risks, and opportunities associated with transformation initiatives.
• Support the implementation of dashboards and tools to communicate progress to stakeholders.

Strategic Partnering:

• Act as a trusted advisor to the CTO and other leaders, offering insights to balance strategic priorities with financial sustainability.
• Facilitate cross-functional collaboration to integrate financial considerations into transformation planning.
• Ensure compliance with financial regulations and organizational policies throughout the execution of transformation programs.

Leadership and Influence:

• Foster a culture of financial accountability and strategic thinking across the organization.

What you’ll need:

• Bachelor’s degree in Finance, Accounting, or related field (MBA or CPA preferred).
• 15+ years of experience in financial leadership, including roles focused on transformation, strategy, or operational finance.
• 8+ years of management experience.
• Proven ability to align large-scale initiatives with financial goals.
• Strong financial modeling and analytical skills.
• Exceptional communication and stakeholder engagement abilities.
• Experience in budget management for multi-department initiatives.
• Proficiency with financial tools and project management software.
• Ability to manage competing priorities and adapt in a dynamic environment.
• Must have legal right to work in the U.S.

AXS is seeking a Customer Care Representative to join our team in Frisco, TX and Scottsdale, AZ. You must be able to answer phones to respond to general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone interaction.

Essential Functions

• Manage large amounts of multi-line inbound calls in a timely manner with a phone adherence of 90%, talk time goal of 8:30 minutes and follow communication “scripts” when handling different topics from a quality assurance perspective with a goal of 90% or greater per customer experience.
• Handle charge by phone, Back office search functions, Back office The Order Viewer, Flash Seats for Admin, Flash Seats for Customers, Customer Service Basics, Utilizing Wiki, Slack, Five9, Escalation process, Transfer process, Brand protection (Dos and Don'ts), Outlook, including calendar, Quality Assurance, Soft skills, MOD - Method of Delivery, Back Office Refunds, Back Office Exchanges, Submitting Internal Inquiries (case by case scenarios).

Required Qualifications

• Successful completion of new hire training and nesting.
• Final Grade must be passing.
• Two years plus previous experience in a customer support role.
• Track record of exceeding performance metrics
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM, Workforce systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• High school diploma.

Bonus points if You Have

• Bilingual (English and Spanish).
• Higher education and contact center certifications.

We are looking for a Digital Marketing Manager to join UnitedMasters!  As the Digital Marketing Manager at UnitedMasters, you will play a pivotal role in developing and executing digital marketing strategies to promote our artists, music releases, and brand across various digital platforms. You will collaborate closely with our marketing team, artists, and external agencies to drive engagement, increase fan base, and enhance brand visibility

This role is based in Brooklyn, New York with four days in-office and one day remote.

What You'll Do

• Digital Strategy Development: Develop and implement comprehensive digital marketing strategies aligned with overall marketing objectives and artist promotion plans.
• Partner closely with Marketing Product Managers to own and execute all aspects of digital marketing for an assigned roster of artists, serving as the primary driver of digital strategy, campaign planning, and performance optimization across releases and key moments.
• Content Creation: Oversee the creation of compelling digital content including graphics, videos, and written content that resonate with our target audience.
• Paid Advertising: Strategize and manage digital advertising campaigns
• Analytics, Insights & Optimization: Own digital performance measurement across content, social, and paid media, leveraging real-time platform analytics, attribution tools, and audience insights to evaluate campaign impact. Translate data into actionable recommendations that optimize content strategy, media spend, fan engagement, and release performance across platforms.
• Creator, Influencer & Community Strategy:Develop and manage creator, influencer, and community-driven campaigns that authentically extend artist reach, drive UGC, and activate fans beyond owned channels
• Collaboration and Coordination: Work closely with artists, management teams, and external agencies to coordinate promotional activities and integrate digital marketing efforts with broader marketing initiatives.

Knowledge, Skills and Abilities

• Strong understanding of digital analytics tools and ability to derive actionable insights from data.
• Excellent project management skills with the ability to prioritize tasks and meet deadlines.
• Knowledge of music streaming platforms and digital distribution channels.
• Basic photo and video editing skills via Adobe photoshop, Capcut, I-movie or similar applications.

Minimum Qualifications

• 3-5 years of experience in digital marketing within the music or entertainment industry.
• Proven track record of managing successful social media campaigns and digital marketing strategies.

Preferred Qualifications

• Bachelor’s degree in Marketing, Communications, or equivalent level preferred.
• Passion for music and a solid understanding of music industry trends and audience preferences.
• Experience working directly with artists or record labels in a digital marketing capacity.
• Clear pulse in social media trends and latest happenings.
• Ability to coordinate with the Marketing team in conceptualizing and implementing effective influencer and digital advertising campaigns
• Ability to test, assess and update best practices to increase consumption and fan engagement for our partner artist roster.
• Must be able to brainstorm and execute campaigns that uniquely leverage UnitedMasters network of influencers to promote priority releases.

UTA seeks a Communications Manager to be based in our Los Angeles or New York office. The Manager role in UTA’s Corporate Communications supports the company’s music, comedy, theater, news and publishing divisions. The role encompasses all aspects of communications, including media relations, writing, panels, event publicity, working collaboratively with internal communications and media production, and more. Because the role touches several facets of the entertainment ecosystem, it requires someone with a fluency in the language of culture who can be a specialist depending on the situation. The pace is fast, relationships with colleagues and press are essential, and attention to detail is vital.

You should be a strategic, creative, collaborative, and detail-oriented communications professional with a background in and passion for the entertainment industry with a foundation in music preferred.

The salary range for this role is $100,000 to $115,000 commensurate with experience and skills.

What You Will Do

• Actively work on external communications across UTA’s many divisions, collaborating with key stakeholders on press opportunities, including stories, thought leadership, panels, and social media.
• Draft and distribute press releases for company news, including client deals, new hires, broader corporate announcements, and more.
• Craft pitches, bios, award submissions, and other press material on behalf of agents and executives.
• Identify and secure speaking opportunities for executives at conferences, summits, events and more.
• Develop and maintain meaningful relationships with press across a range of outlets, including business, consumer, lifestyle, tech, fashion, beauty and more, in addition to entertainment trade outlets.
• Help staff company events, including securing post-event coverage.
• Support VPs and senior leadership on all communications related projects and strategy.
• Manage and staff interview with executives and press.

What You Will Need

• 5+ years or more experience in entertainment, preferably at an agency, label, studio or streamer.
• Strong media relations experience with relationships in music and performing arts industries preferred.
• Strong writing abilities and critical thinker.
• Excellent people skills, relationship builder, and collaborator.
• Ability to work in a fast-paced and deadline-driven environment, which may involve working outside of traditional office hours, and travel as needed.

The Support Agent serves as the first point of contact for current account holders and potential registrants by providing excellent customer service using phone, email and chat. The Support Agent is responsible for helping clients complete the registration process and make updates to their existing accounts. They also answer inquiries about SoundExchange, specific account details, and payment histories. The Support Agent identifies problems that cannot be resolved in one-contact and escalates the issues to the appropriate team. The Support Agent’s most important function is to ensure an excellent customer experience by providing accurate information, timely assistance, and overall effective resolutions of issues. This position is DC based and hybrid- with some in-office work requirements.

Essential Functions:

• Provide excellent customer service to clients on the phone and via chat
• Respond to emails received through the Support queue in a professional, accurate, and timely manner
• Assist callers with the registration and account update processes
• Provide answers to general inquiries and specific account inquiries
• Properly route or escalate customer inquiries to other teams as appropriate within guidelines
• Ensure any other ongoing key performance indicators are met
• Meet customer service quality standards
• Provide support to SoundExchange staff (as needed)
• Contribute to special projects (as needed)
• Work overtime (as needed) during peak traffic periods
• Perform other duties as assigned

Required Knowledge, Skills, Abilities:

• Excellent written and oral communication skills
• Computer skills: MS Office Suite general knowledge (Salesforce and/or database experience is a plus)
• Detail-oriented person, able to work independently and communicate regularly with team and manager.
• Strong interpersonal and phone skills
• Knowledge of music genres is a plus

Required Education, Certifications/ Licenses, Related Experience:

• Post-secondary education, or equivalent work experience in the Customer Service field
• 1 or more years of Customer Service  experience required
• 1 or more years of Call Center  experience preferred

ADA Specifications:

• This position requires the ability to remain in a stationary position (standing and/or seated) more than half of the time
• This position requires the ability to spend most of the time viewing computer monitors
• The person in this position must be able to identify and distinguish between colors

Travel Requirements:

• This position requires less than 25% travel.

Bose Corporation is seeking an experienced and strategically driven Brand Manager, Culture Activation. This role will focus on cultivating and executing high-impact brand partnerships that reinforce the cultural relevance, driving consideration for our iconic Bose premium audio brand.

You will develop and manage partnerships across celebrity influencers, live events, hospitality, lifestyle, media and entertainment sectors—building immersive customer experiences and elevating brand visibility in cultural spaces that matter.

Key Responsibilities

• Lead marketing programs with high-profile celebrity creators / influencers.
• Co-create and produce buzz-worthy physical brand experiences and popups.
• Develop a rolodex of influential social media outlets on a global, national, and local level to generate online buzz for partnership activations.
• Develop a sustainable approach for creative product seeding initiatives.
• Develop and execute branded partner events on a global, national, and local level to bring the Bose brand and product into lifestyle and cultural moments.
• Collaborate with internal teams including marketing, PR, product, and sales to ensure partnership activations are aligned with business priorities and brand messaging.
• Negotiate and manage partnership contracts, budgets, timelines, and KPIs with precision and professionalism.

Qualifications

• 8+ years of experience in brand marketing—ideally within influencer marketing / management, fashion, entertainment, PR, or lifestyle sectors.
• Demonstrated success in negotiating and managing brand collaborations and activations.
• Social media fluency – identification and forecasting of trends.
• Passion for music, design, culture, and audio experiences.
• Excellent project management, communication, and stakeholder engagement skills.

JOB DESCRIPTION

The Senior Coordinator, Music Clearance, will provide comprehensive reporting, music clearance, cue sheet, and licensing services for FOX Sports.

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Diligently review and verify a heavy volume of music licenses and cue sheets for strict accuracy and compliance.
• Build and maintain strong internal and external relationships, delivering service-first support to FOX Sports production teams
• Perform detailed research to determine copyright status and ownership of music
• Negotiate clearance terms with music rights holders
• Maintain metadata for music cue information
• Generate reports to monitor compliance and productivity
• Proactively assess music needs and provide alternative suggestions of music to fit within the budget
• Exhibit a commitment to strong client service and possess excellent interpersonal abilities
• Facilitate creative collaboration across all FOX Sports platforms
• Assist with other department projects as needed

WHAT YOU WILL NEED

• Bachelor's degree from an accredited university
• 1-3 years of experience in music clearance and licensing
• Exhibit excellent verbal and written communication skills
• Knowledge and understanding of music copyright as it relates to the music industry
• Exceptional organizational skills and an unwavering attention to detail
• Tech-savvy, with a strong familiarity using cloud-based document and database management systems
• Strong proficiency in computer software applications, including the entire Microsoft Suite
• Strong analytical capabilities and judgment
• Team-oriented, highly collaborative, and adaptable to change and innovative ideas
• Resourceful, able to pivot quickly, think, and be solution-oriented
• Ability to work proactively, independently, and reliably under tight time limits in a fast-paced and high-volume environment
• Curious and eager to tackle additional projects as needed

We’re looking for a collaborative, curious, and highly organized Junior Music Producer to join our Production team. This role is perfect for someone who’s passionate about music in all its forms—original composition, licensing, and emerging audio trends—and eager to learn the ins and outs of producing world-class music for advertising.

As a Junior Music Producer, you’ll support Production and Creative team members across a wide range of projects, helping bring ideas to life for brands across film, digital, social, experiential, and beyond.

The role of the Junior Music Producer is to assist in choosing and curating music, and acting as a liaison between the producers, creatives, and business affairs managers. The Junior Music Producer should be emersed in music trends, new bands, and an extension of the music community. Having knowledge of all music genres is a plus!

The Jr. Music Producer should create and maintain strong relationships with record labels, music companies, licensing firms and composers. Additionally, they should foster relationships with the agency’s creative & production teams and be able to work in tandem with business affairs.

‍Responsibilities‍

• Attend creative briefings as needed to stay informed of projects and initiate music search activities
• Review and confirm client usage specifications and budget parameters in collaboration with the Business Affairs team
• Distribute music briefs to appropriate record labels and music publishers, outlining client's specifications and budget in partnership with Business Affairs
• Review incoming music pitches and curate the best tracks that best align with the brief
• Share selected music list with the producer and creative team to review to picture
• Songs that are chosen from the list will then be sent to the Junior Music Producer and Business Affairs to review and confirm or further negotiate with master/publisher

MEDIUMS FOR MUSIC

TV, Radio, Web, Industrial Videos (client meetings, content for trade events/other places of public assembly), PR, Agency/Agency Self Promotion (showcases, new business pitches), new media (apps/downloads), Experiential.

Additional

• Help manage and facilitate original music scores as needed
• Manage and maintain the list of all outside music vendors to share with team
• Source, coordinate, and secure musical talent for agency events and other needs as required
• Creation of musical experiences at the agency (work areas, etc.)
• Responsible for facilitating PO’s and managing new vendor set-up documentation
• Responsible for musicology clearances when applicable
• Attend music luncheons, industry panels, songwriting camps and music industry conferences

‍Qualifications‍

• 1-2 years working in the music space (promoter, label, music production company or licensing firm)
• Understanding of music licensing model
• Understanding of original music process
• Existing relationships with labels, supervisors, licensing firms, etc.
• Proven success in building strong relationships with creatives & producers, quickly earning trust

THE JOB
Artist management firm seeking a dynamic candidate to support our marketing team in the planning, creative development and execution of strategic marketing initiatives during album and tour cycles. Digital Marketing Coordinators build off the creative vision and strategic goals for the project, by drafting and managing social media calendars, executing posts, assisting with building out digital activations and producing creative assets. The position sits within the cross-functional digital marketing team and reports to the Toronto Marketing Manager.

WHAT THIS ROLE WILL DO

• Manage day-to-day social media operations for an assigned roster of 15+ clients, including content calendar management and post execution on platforms that include but are not limited to TikTok, Instagram, Facebook, X
• Work to fully understand the strategic plan for an album/tour. Develop and plan social media posts that achieve marketing goals and encourage fan engagement.
• Responsible for deeply understanding a client’s voice and vision, ensuring consistency across digital platforms
• Analyze social media performance metrics and research trends to inform posting plans
• Coordinate with internal creative team and external partners for content creation and campaign execution
• Maintain regular communication with artists, artist managers and be adaptable to various working styles
• Ensure all creative assets are optimized for each social media platform

WHAT THIS PERSON WILL BRING

• Previous hands on experience posting on social media for artists, bands, brands or other entities with large followings
• Strong written communication skills with attention to detail
• While office hours are from 10a-6p ET, this role requires the ability to work flexible hours including some evenings/weekends as needed for artist requests
• Team player mentality with ability to adapt to changing priorities
• Understanding of the importance of UGC content and how to use artist channels to encourage new UGC creates
• Understanding of how to build & maintain engaged online communities
• Wide breadth of knowledge about best practices for social platforms (with emphasis on short form channels)
• Aptitude to think creatively, outside the box and to tie different promotional elements of a marketing campaign together.
• Demonstrated ability to work independently across multiple priorities simultaneously.
• Ability to accept constructive feedback and revision requests; providing creative solutions that meet expectations.
• Tech savvy command of project management software (Monday/Asana), business software (Microsoft Office suite) and cloud-based software (Google Docs/Drive, Dropbox, Box, Zoom, Notion etc.)
• Ability to quickly edit short form video via TikTok/Instagram’s in-app tools as well as editing apps like CapCut
• Proficiency with Adobe Photoshop to create simple one sheets, or edit layouts from a .psd file
• Inclusive, flexible, focused, diplomatic, calm and collected can-do attitude in a fast-paced environment
• Demonstration of discretion in handling confidential data and dealing with high-level artists and industry executives
• Experience in music industry preferred

PURPLE is expanding its US presence with the creation of a senior leadership role within our Music & Talent Communications division. Based in LA, the Vice President will play a pivotal role in shaping and delivering world-class communications campaigns across our global network.

This is a rare opportunity to lead at the highest level—crafting culturally influential narratives, stewarding flagship talent partnerships, and driving the strategic growth of PURPLE’s US talent offering. You will work with an exceptional roster spanning music, film, sport, and culture, from emerging voices to global icons, and serve as a key connector between our US hubs and our London headquarters.

With a sharp instinct for talent strategy and deep cross-media relationships, you will ensure every campaign reflects the creativity, ambition, and excellence that define PURPLE.

Key Responsibilities

• Conceive, lead, and deliver sophisticated, high-impact communications strategies for talent and brand clients
  
  
• Identify, secure, and develop new business opportunities that expand and diversify PURPLE’s Talent roster
  
  
• Build and sustain trusted relationships with top-tier media, talent representatives, and strategic partners
  
  
• Oversee campaign execution, performance measurement, and reporting with rigor and precision
  
  
• Act as a senior liaison between PURPLE’s London headquarters and the New York and Los Angeles offices
  
  
• Collaborate closely with PURPLE’s international teams to deliver seamless, global initiatives

Skills & Expertise

• Proven senior-level experience delivering culturally resonant, high-value communications campaigns within the US market
  
  
• An established, influential network across media, entertainment, and culture—including TV, print, digital, and emerging platforms
  
  
• Demonstrated leadership of integrated campaigns spanning PR, digital, experiential, and cultural activations
  
  
• Exceptional communication, presentation, and relationship-building skills
  
  
• Background in music, talent, or entertainment-focused communications strongly preferred

About Purple

Purple is independent in philosophy, attitude and operation –offering a boutique in-house approach, the strategic requirements of each client are individually tailored from the outset. Purple’s services cover press relations, editorial procurement, product placement and high profile event management.A specialist knowledge of the beauty, fashion, lifestyle and entertainment industries gives unrivalled insight into brand positioning and sustaining meaningful press coverage.

We are seeking a Campaign Manager to join our team of talented Ad Ops professionals.

Reporting to the Manager of Ad Operations, as a Campaign Manager you will play a vital role in the success of the Ad Operations group, collaborating both internally and externally. This role will be responsible for the management of digital advertising programs and implementations, ultimately ensuring 100% delivery and invoicing of all campaigns assigned.

As the Campaign Manager, you will have the opportunity to partner with almost every department at Vevo, from Revenue Operations, Sales, Marketing, & Research teams as well as external ad vendors. This opportunity will allow you to apply your advertising expertise to identify and implement new solutions within Vevo’s ad serving technology.

As a member of our team, you will:

• Work with clients to ensure delivery of all creative assets to spec
• Manage post sale client communication
• Work with an outsourced vendor for support as needed
• Manage trafficking, pacing and optimization daily
• Troubleshoot and resolve advertising issues
• Understand and monitor advertiser KPI’s ensuring best performance
• Provide screenshot decks
• Provide weekly reporting and post campaign wrap up data
• Manage month-end billing and reconciliation in coordination with internal teams

This describes you:

• You have a positive approach to challenges
• You enjoy being strategic and problem-solving
• You can leverage quantitative thinking to manage campaign success
• You have excellent attention to detail. Able to set high standards and hold yourself accountable
• You are comfortable working in a team environment supporting multiple books of business
• You have a passion for online advertising, media, and music

Requirements:

• 1 year+ experience in an AdOps campaign management/support role in the advertising/online media space (video ad experience a strong plus)
• Experience with Google Ad Manager, FreeWheel or similar ad serving solution a strong plus
• Experience with Operative or Booster, a strong plus
• Must be able to multi-task multiple account projects, work well under pressure and excel in a fast-paced, high-energy environment
• Excellent verbal, written and MS Office (Word, Excel, PowerPoint) skills
• Teamwork and interpersonal skills. Trustworthy and dependable
• Excellent attention to detail
• Able to set high standards and hold yourself accountable

This role is the key connection point between the central commercial / revenue team and the artist's project team. You'll be the primary champion for our artists on all streaming and social platforms, translating the creative vision into a data-driven strategy. Your main goal is to secure placements and promotional support that drive streams, grow audiences, and maximise revenue. Your work is crucial for the success of every artist project. By developing and executing a strong digital strategy, you will drive the performance of every release—from securing high-profile playlist placements to optimising an artist's back catalog. Your ability to leverage data will inform and improve the decisions of the entire team. Ultimately, you're responsible for ensuring our artists' music gets heard by
the right people, on the right platforms, at the right time, directly impacting the success of their careers and the label's revenue.

Role responsibilities:

Pitching and placements

• Pitching and securing placements: Develop comprehensive pitching strategies for new and catalogue releases to secure editorial and playlist placements, as well as on-platform promotional support (e.g. securing playlists, boosters etc). Accountable for detailed pitch briefings into central team. Attend DSP partner meetings to present and pitch Atlantic artists, including leveraging data from each platform and broader marketing plans to present strong and compelling artist positioning for maximum support. Be the champion for the taste and tone of an artist project.

• Support DSP relationships: Work shoulder to shoulder with central team to cultivate strong relationships with editorial and label relations teams at DSPs and social partners to ensure Atlantic’s artists are a priority. This involves regular communication, attending events, and acting as an authentic voice for the artists.
• Support opportunity negotiation: Work with central and broader label teams (e.g, marketing/audience teams) to identify and negotiate innovative marketing and promotional partnerships with DSPs and social partners, such as unique events, collaborations, and "first-of-their-kind" on-platform initiatives.
• Conduit into artist & management: be the key voice into management teams to ensure that strategies are well understood, in the best interest of the artist, and reported on accordingly.

Data-driven marketing and strategy
• Target setting: work collaboratively with central, as well as broader label teams to establish and deliver performance growth targets for key artists
• Performance analysis: Monitor and analyse streaming data and social metrics to keep track of the performance of an artist project. Track playlist adds, streaming volume, listener levels, reach and other key performance indicators (KPIs). Leverage in-house and external tools to inform data-driven decision-making - e.g. Tableau, Spotify and Apple Artist Dashboards, Google Analytics, Facebook/Instagram Insight.
• Optimise: Work with the central team to leverage data to continuously optimise strategies related to release timing, format selection, and platform-specific positioning to maximise revenue and audience engagement. This includes consideration of internal or third party playlists (e.g. Topsify) as volume drivers.

Campaign execution and collaboration
• Holistic campaign development: Work collaboratively with label teams (marketing, creative & audience) and central team to devise and implement comprehensive marketing campaigns for new releases and catalogue. This includes planning rollouts and working with marketing, creative and management teams to deliver creative assets.
• Always-on: collaborate with central team to consider ways in which to drive and maximise consumption of an artist’s overall catalogue of music
• Asset management: Ensure all necessary assets (e.g., audio files, artwork, promotional videos) are delivered promptly to designated platforms.
• Coordination and communication: Oversee and track campaign timelines, manage release administration, and provide regular reports to internal teams and external partners.
• Profile management: keep artist DSP profiles up-to-date, ensuring that they reflect the latest artist story and release strategy.

About you:
• 3+ years experience in a streaming / digital role
• Demonstrated experience of streaming and social media platforms, including playlist strategy, either through label, distributor or DSP. Relationships with these partners a plus
• Strong knowledge of digital partners (Spotify, Apple, Amazon, YouTube, Meta, TikTok, Soundcloud), including familiarity with their artist portals, Chartmetric etc to inform plans and pitches
• Understanding of DSP
• A good understanding of music data and analytics, and the ability to interpret this to make recommendations and tell compelling data stories
• Highly collaborative, and confident communicating with label, managers, artists and DSPs
• A creative thinker who loves a challenge and always looks for multiple ways to solve a problem
• Exceptional organisational skills, with the ability to manage multiple, time-sensitive tasks, and to prioritise effectively
• Excellent communication skills, with the ability to develop strong working relationships
• You are a confident team member, and understand the value of team work
• Keen to attend shows, events and festivals

Program Details:

We offer internship opportunities within our global sports and entertainment businesses, including global cultural marketing agency 160/90; global licensing business IMG Licensing; and entertainment agency WME (including WME Sports and Fashion).  All internships are in the office and in person.

In addition to hands-on experience and exposure to the global sports and entertainment industry, interns participate in events such as welcome/farewell sessions, a speaker series featuring company leaders, and career training workshops addressing everything from LinkedIn profile enhancement to resume building, interviewing skills, and networking.

Internships are 40 hours per week, Monday through Friday, or standard local working hours in the internship location.

Important Dates:

• December: Positions begin to post, on https://wmeimg.wd1.myworkdayjobs.com/ENDEAVOREARLYCAREERS/.
• January: Remaining positions posted. Recruiters begin to review applications and contact candidates.
• Mid-March: Roles will be filled on a rolling basis, with the goal of extending most offers by middle of March.
• June 8 – August 14: US internship program dates
• June 29 – September 4: EMEA internship program dates
• undefined

Recruitment Process:

Our process consists of four steps.

• Online Application: In addition to your application and resume, tell us your story! Please attach a Word document that answers the following questions (300 total words max): Why are you interested in the role? What are the unique perspectives, abilities, and qualities you would bring to the role? What do you hope to learn?  You will submit this document instead of a cover letter and it can be uploaded where the cover letter would have been in the online application.
• undefined
• Video Interview with a Recruiter: If selected for next steps, you will be contacted by the recruiting team to schedule a video interview via Microsoft Teams.
• undefined
• 3.
• Video Interview with the Hiring Manager: If selected to move forward, you will meet with the hiring manager and potentially 1-2 additional team members.
• undefined
• 4.
• Offer or Decline: If selected for the position, a recruiter will call to extend an offer. If you have not been selected, a recruiter will reach out to let you know.

Eligibility:

• Our program is designed for rising seniors and those within six months of graduation from an undergraduate program, unless otherwise noted.

Pay:

• We offer paid internships; rates vary based on location. Pay rates typically align with local required minimums and vary by country.

What We Do:

• WME Group is a global network of businesses that represent the world’s leading talent, intellectual property and brands. WME Group comprises preeminent talent agency WME, global marketing agency 160over90, brand licensing agency IMG Licensing, and nonscripted content business Pantheon Media Group.

An Assistant is responsible for performing a variety of administrative tasks to provide support to the agent in client and internal matters.

RESPONSIBILITIES

• Maintain accuracy of artist contact record and deal memos in booking system.
• Update client bios, riders, and ad mats.
• Enter offers and related show details into the booking system.
• Liaise with relevant teams to complete show-related administration.
• Issue contracts for confirmed performances.
• Track unreturned contracts; chase signed contracts.
• Flag/review/address contract markups.
• Create and issue artist itineraries when necessary.
• Organize and execute announces and on sales.
• Request, report, and/or review ticket counts for confirmed events.
• Create and send invoices for show-related payments (deposits, balances, etc).
• Track unpaid deposits and balances; liaise with accounting team to ensure funds are received and allocated on time.
• Track, collect, and enter finals; notify accounting team to generate statement(s).
• Coordinate with accounting team to update client tax information and payment information.
• Manage work visa process for clients (immigration itineraries).
• Coordinate with operations team for client on/off boarding.
• Set and confirm meetings; maintain agent calendar and internal artist calendar.
• Manage inbound phone calls on behalf of agents.
• Book agent business travel as necessary.
• Submit agent expense reports.  
• Take on additional tasks and responsibilities as assigned.

The ideal candidate has:

• 1–2+ years of administrative or assistant experience, ideally in the music, entertainment, or agency space.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented and highly accurate with data entry and documentation.
• Excellent written and verbal communication skills.
• Professionalism and discretion when handling sensitive information.
• Proactive problem-solver who can anticipate needs and follow through.
• Comfortable with booking systems, CRM tools, and Microsoft Office/Google Workspace.
• Flexible, adaptable, and ready to take on varied tasks.

LOCATION:

• This role is in-person and open to candidates in Chicago, IL or Nashville, TN.

As the Associate Label Manager, Canada, you’ll play an integral role on the Big Loud Records International team, focused on driving results for our artists in the Canadian market. This position combines data and reporting, campaign execution, and on-the-ground support for streaming, radio, touring and events. In this role, you will act as a key point of contact for Canadian partners, helping to translate global strategy into local impact while maintaining strong communication with the Global Marketing team. The ideal candidate brings existing relationships within the Canadian music ecosystem and a strong understanding of how to move campaigns forward.

What you’ll do:

• Lead weekly reporting for the Canadian market (streaming, global playlisting, Canadian radio, CAN Reality Report), including preparing and distributing campaign performance reports (e.g., Music Connect, airplay, charts) to internal stakeholders and the global marketing team.
• Support streaming strategy by tracking playlists, identifying opportunities and fostering relationships with major DSPs.
• Lead Canadian radio promotion, including working singles at Canadian country radio, maintaining standing calls with reporting country stations nationally, and managing campaign tracking, contesting, mailers, and station feedback.
• Cover Canadian shows and events as needed, including ticketing, guest lists, meet & greets, fan activations, and promo events around tour dates.
• Lead travel planning and logistics around the Canadian Country Music Awards, including flights, hotel blocks, and daily schedules.
• Handle day-to-day administration, timelines and coordination between Canadian partners.
• Manage Music Canada certifications by maintaining accurate internal records of all certifications and achievements.
• Support global and Canadian playlisting and marketing strategies with localized Canadian insights and market feedback.
• Assist with planning and logistics for additional Canadian and international promo trips, tours, and special events, working closely with internal teams and external partners.
• Perform other related duties as assigned in support of Big Loud’s Canadian and international priorities.
  

What you have:

• Self-starter with a collaborative mindset and a genuine passion for music and artist development.
• 2+ years of experience in the music industry, with meaningful exposure to the Canadian market.
• Established relationships with key contacts at Canadian DSPs, radio, media, and/or brand partners and a track record of using those relationships to advance campaigns or projects.
• Understanding of streaming and DSP ecosystems and the Canadian radio landscape.
• Proficiency with data and reporting tools, including Excel/Google Sheets, Music Connect, and airplay/chart platforms.
• Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong written and verbal communication skills and confidence in partner-facing interactions.
• Ability and willingness to travel within Canada and to work some evenings and weekends for shows, events, and promo activities.
• Must be legally authorized to work in Canada.
• Must hold a valid Canadian passport.

We are seeking a Specialist, Music Artist Partnerships to focus on supporting partner relationships with musicians across the globe to support all music initiatives at Snap.  This includes onboarding musicians and supporting their organic and paid presence on platform, in key territories around the world.  

What You'll Do:

• Engage daily with major and independent musicians to help them succeed on Snapchat
• Create campaign case studies that help Snapchat optimize our products, tools, and services
• Onboard musicians as business accounts and help them grow their organic presence on platform
• Work with internal teams to develop growth and marketing activations for music
• Align internal activations with music release schedules
• Achieve operational excellence with internal and external partners
• Dive deep to strategically develop new opportunities that help both music and Snapchat grow on platform

Knowledge, Skills, and Abilities:

• Experience working with scaled technology platforms that have a focus on music products
• Experience in the music industry, preferably on the artist management side
• Ability creating campaign studies that show both positive impact, and areas for improvement
• Awareness of artist business tactics and marketing strategies
• Relationships with digital marketing teams and artist management teams

Minimum Qualifications:

• 5+ years with Bachelor’s degree or equivalent years of experience performing artist marketing related services, in collaboration with, an artist(s), artist management, or record label

Preferred Qualifications:

• Experience marketing music specifically on social platforms
• Creative and innovative thinker with ability to adapt to dynamic environments
• Passionate about finding ways for musicians to reach, connect with, and monetize new audiences
• Passionate about the opportunity for music to evolve alongside social experiences

Hundred Days Records is looking for a digitally native product manager, with 3-5+ years of experience at a major or indie record label, to join our quickly growing team.

Candidates should have experience overseeing successful artist marketing campaigns in the digital landscape. The responsibilities include overseeing artist marketing campaigns, product builds, asset collection and driving the day to day operation for our roster.

Any qualified candidate should also have a track record of being able to conceptualize and execute viral content from an artists page, running successful influencer campaigns across multiple creator niches and building and executing artist & fan community strategies (fan pages, discord, fan engagement activations, etc).

We are looking for a dynamic, proactive and focused executor who has the ability to be both a strong operator and a creative thinker

The Hollywood Reporter is currently seeking a Manager, Marketing Strategy that will operate at the intersection of creativity, strategy, data and execution, leveraging their expertise to develop and execute compelling cross-platform marketing campaigns aligned with advertisers' goals and the company's brand. This collaborative and hands-on role will balance ideation, project management, data analysis and partnership building to drive results within a fast-paced entertainment publishing environment.

As a Manager, Marketing Strategy, you’ll play a role in shaping the company’s creative identity while fostering meaningful connections between advertisers and a culture-rich audience. This role provides an excellent opportunity to innovate, grow, and thrive within a collaborative environment fueled by creativity and passion for the entertainment industry.

Responsibilities:

Marketing Campaign Development

• Participate and eventually lead brainstorms for mid-to-large budget campaigns and develop innovative, cross-platform marketing strategies that align with advertiser goals and brand identity.
• Design and execute compelling 360° marketing campaigns that incorporate a blend of digital, print, video, live events, social media, and custom content initiatives.

Cross-Department Collaboration

• Collaborate with internal teams — including sales, editorial, video, PR, account management, and events — to shape and implement integrated marketing strategies that leverage the company’s unique assets.
• Work across departments to gather data, apply audience research insights, design compelling copy, and harness performance analytics to craft solutions for client needs.

Marketing Material Development

• Create clear, concise marketing materials that show how the company’s platforms can work collaboratively to support client objectives.
• Ensure consistency and innovation in the messaging, storytelling, and presentation format of all materials, including general materials, proposals and pitches.

Program Execution

• Lead the end-to-end delivery of select sold programs, including resource allocation and vendor partnerships, ensuring seamless execution and measurable success.
• Assist in troubleshooting and resolving issues for live campaigns, addressing challenges quickly and professionally.

Data Analysis

• Analyze audience behavior, editorial performance trends, and content engagement opportunities across THR’s platforms.
• Monitor marketplace and advertiser trends to inform marketing initiatives and identify opportunities for strategic growth.
• Track program performance and collaborate with digital teams to optimize campaigns and create client-facing case studies.

Qualifications:

• Minimum 4 years of experience in publishing, marketing, agency work, or digital media, with expertise in developing custom content and integrated campaigns.
• Some experience with entertainment or awards season-related campaigns is highly preferred. Experience in consumer brand pitching is a bonus.
• Exceptional creative writer and storyteller with a demonstrated ability to craft compelling narratives.
• Proficient in creative presentation tools, including Keynote, PowerPoint, and Excel.
• Strong ability to ideate creative concepts independently and translate them into actionable marketing opportunities for advertisers.
• Proven experience managing multiple projects, tight deadlines, and workflow prioritization in a fast-paced environment.
• A team player with a flexible, cooperative spirit and the ability to collaborate with various teams and personalities.
• Enthusiasm for entertainment, film/TV, and a strong appreciation for THR.
• Solution-oriented mindset — proactive problem solver, strategic thinker, and quick learner driven to improve processes and outcomes.

POSITION SUMMARY

The Box Office Assistant supports daily box office operations by providing excellent customer service and accurate ticketing assistance to guests. This role is responsible for processing ticket sales, resolving inquiries, and ensuring a smooth, welcoming experience for guests before and during events. The Box Office Assistant works closely with the Box Office leadership team to maintain accurate records, uphold venue policies, and contribute to efficient event operations in a fast-paced environment.

KEY RESPONSIBILITIES

• Process ticket sales for the public during both event and non-event days
• Support day-of-show operations, including setup of ticket scanners, distribution of will-call, VIP, and guest list tickets
• Scan guest tickets (digital and physical), direct guests to appropriate entry points, and assist with seating guidance
• Greet guests and provide accurate information regarding venue policies and upcoming events
• Assist with event setup and logistical preparations as needed
• Respond promptly and professionally to customer inquiries and concerns in person, by phone, and via email
• Provide support for artist and promoter needs, as directed
• Complete special assignments from Box Office leadership in a timely and efficient manner
• Maintain cleanliness, safety, and organization of all box office areas

PROFESSIONAL QUALIFICATIONS + PREREQUISITES

• Must maintain a professional approach to the job and guest service at all times
• High school diploma or equivalent required
• Previous customer service experience (retail, hospitality, box office, or call center a plus)
• Strong interpersonal and communication skills with the ability to interact professionally with guests, staff, and management
• Basic computer proficiency and comfort learning ticketing software and point-of-sale systems
• Ability to handle electronic transactions accurately and responsibly
• Strong attention to detail and organizational skills
• Ability to remain calm and courteous in a fast-paced, high-volume environment
• Availability to work evenings, weekends, and holidays as required by event schedules
• Ability to stand for extended periods of time and lift light items as needed

PREFERRED BUT NOT ESSENTIAL

• Prior experience with ticketing platforms (e.g., AXS, Ticketmaster, Tessitura, etc.)
• Knowledge of live events, performing arts, or entertainment venues
• Bilingual or multilingual skills
• Reconciliation experience

The TV & Digital Production Research Coordinator will work closely with the Director of TV Research and other colleagues to make sure that the metadata for TV and streaming digital projects is complete and accurate in the Luminate F&TV database.

Responsibilities:

• Collect and enter data for TV and streaming series by studying production resources across the web.
• Collect and enter data on validating production shoot dates and shoot locations for TV & Digital projects.
• When necessary attaching production companies and related talent: Line Producers, UPMs, Showrunners, etc.
• Assist with data scrub initiatives based on direction from the manager.
• Contribute to quality assurance for the implementation of website enhancements.
• Support Luminate Film & TV's collaboration with its clients and data partners.

Qualifications:

• A graduate from an accredited college or university.
• Excellent written and verbal skills and a very high attention to detail.
• Able to work independently and meet deadlines.
• Available to work full time during Los Angeles business hours.
• A high technical aptitude and working knowledge of internet and software applications, especially spreadsheets.
• Strong interpersonal skills with a team player attitude.

Previous experience in a production office is a plus.
You should love the entertainment industry!!

The Payroll Coordinator will support processing payroll, ensuring accuracy and compliance with all relevant regulations, and providing support for payroll-related inquiries. This role requires some knowledge of payroll processes, excellent problem-solving skills, and a commitment to delivering high-quality service to employees.

What You'll Do:

• Payroll Processing:
  • Process payroll for all North American operations; including US, Canada, and Mexico.  
  • Ensure accurate and timely submission of payroll, adhering to company policies and legal requirements.
  • Verify and input payroll data, including time and attendance records, new hires, terminations, and salary adjustments.
• Compliance & Record Keeping:
  • Maintain compliance with country, federal, state, and local payroll laws and regulations, including tax filings and wage and hour laws.
  • Prepare and maintain accurate payroll records and reports, ensuring all employee information is up-to-date and confidential.
  • Assist in preparing and filing payroll-related tax forms, including W-2s, 1099s, T4s and other required documents.
• Employee Support:
  • Serve as the primary point of contact for basic employee payroll-related inquiries, providing clear and timely responses or escalations.
  • Assist employees with understanding their paychecks, deductions, and benefits, ensuring they have the information they need.
  • Educate employees on payroll procedures and policies, helping them navigate any issues or concerns.
• Audit & Reconciliation:
  • Conduct regular audits of payroll data to ensure accuracy and compliance with company policies and legal requirements.
  • Reconcile payroll accounts, resolving discrepancies between payroll and financial records.
  • Collaborate with the finance department to ensure accurate payroll reporting and reconciliation.
• System Management:
  • Maintain and update payroll systems, ensuring data integrity and accuracy.
  • Support payroll system upgrades, testing, and implementation of new features or processes.
  • Troubleshoot payroll system issues and work with IT and HR to resolve any problems.

What We're Looking For:

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 1-2 years of experience in payroll processing or a similar role.
• Basic understanding of payroll laws, tax regulations, and best practices.
• Experience in high volume payroll software (e.g., ADP, Workday) and Microsoft Excel.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Familiarity with multi-state US, Canada and Mexico payroll processing.

Our SEO Specialist will be relentless in their pursuit to ensure that Spanish and English-speaking music fans in the U.S. and around the world go to Billboard and Billboard Español as their ultimate destination for all things music and that every single story in the site has maximum visibility. We are looking for a passionate individual that is driven by success and is proactive in interacting with key editorial members, bringing ideas to the table and executing quickly. A love and understanding of Latin music is essential. We also encourage your coverage and insight of Latin music.

This position will report to Billboard’s Chief Content Officer for Latin/Español and to Español’s Deputy Editor. They will work closely with Billboard’s editorial team and with the PMC SEO team to optimize daily editorial stories and posts, including articles and video and ensuring that we are adhering to best practices..

As PMC values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.

Responsibilities:

• Develop a daily, weekly, monthly and long term strategy to grow traffic to Billboard en Español.
• Advice the editorial staff on a daily basis on trends, keywords, scheduling and format to ensure every piece of content has maximum reach.
• Work closely with editorial staff to maximize the search traffic potential for each piece of content.
• Develop strategies to maximize traffic from different key territories, including the U.S., Mexico, Argentina and Colombia.
• Educate and provide regular feedback to writers on headlines, keyword usage, meta tags, URL structure, keyword analysis and related aspects of SEO.
• Provide recommendations to the Billboard en Español editorial team related to keyword and content trends as well as the performance of specific pieces of content
• Work in real time to optimize top traffic driving stories in a highly competitive industry. Proactively analyze current search trends and provide guidance to the editorial team as appropriate.
• Find new opportunities to maximize search rankings for groups of strategic keywords around holidays and major tentpoles.
• Collaborate closely with Billboard’s SEO team and other content teams (video, social) to propose improvements to the existing content offerings to further maximize search traffic potential.
• Provide SEO feedback during development of new site features.
• Document SEO guidelines and provide internal training to organizations to keep the latest SEO techniques top of mind.
• Stay abreast of notable search industry updates, especially changes to the Google algorithm

Requirements:

• Minimum 3-5 years of SEO related work experience
• Fully bilingual (English/Spanish) and living comfortably in between the two worlds: mainstream and Latino-centric; Spanish and English. Impeccable spoken and written Spanish is a must.
• Must understand the nuance and differences in language and culture between the U.S. Latin consumer, the Latin American consumer, and consumers hailing from different Spanish speaking regions (including Spain, Mexico, Colombia, Argentina)
• Experience with SEO analysis pertaining to keywords, trends and performance Analytically focused with the ability to recommend and implement optimization from review of performance data
• Demonstrated success with increasing organic referral growth
• Passionate about music, innovative, motivated. We are open to new ideas, projects and horizons. No project or ambition is too large or too small.
• Self-motivated individual who is driven towards continual improvement of projects. Must be entrepreneurial and require minimal oversight
• Recommended Tools: Google Analytics, Google Webmaster tools, WordPress, SEMRush, DeepCrawler, SEOmoz

VIZIO’s Platform+ Services team is seeking a Senior Analyst, Strategic Account Management to join their growing team. As a Senior Analyst, you will be a revenue driver on the Programmatic team by cultivating relationships with agencies and brands.

What you'll do...

What You Will Do

• Manage relationships with a portfolio of programmatic clients to maximize revenue potential.
• Take full ownership of PMP revenue, creating strategies to maximize yield and hit revenue targets across programmatic channels.
• Build and maintain strong relationships with Sales and other stakeholders to identify growth opportunities.
• Partner with our client and agency brand teams to drive their understanding of programmatic and its advantages.
• Continuously analyze performance trends, optimize programmatic setups, and identify areas to increase revenue, including working with multiple SSPs and exploring different strategies.
• Understand and work with SSPs, DSPs, and Ad Servers to optimize campaign performance.
• Scale Private Marketplace Deals (PMPs) effectively while coordinating with supply and demand partners.
• Track and analyze key revenue metrics, proactively addressing challenges to ensure revenue goals are met.
• Provide actionable insights to stakeholders, contributing to VIZIO’s growth by sharing best practices, market trends, and new revenue opportunities.
  

About You

• Minimum of 2-3 years’ experience in the programmatic advertising space, ideally with hands-on-keyboard expertise.
• Experience in video advertising with a premium publisher or agency. CTV video and display experience is preferred.
• In-depth knowledge of SSPs, DSPs, Ad Servers, and other programmatic platforms.
• Proficiency with Salesforce, Excel, PowerPoint and various reporting platforms.
• Ability to manage multiple projects and clients simultaneously.
• Strong analytical skills, with experience in interpreting and acting on performance data.
• Entrepreneurial drive, comfortable working in fast-paced, growing environment.
• Bachelor’s degree or equivalent in Marketing, Advertising, Business or related field.

Job Description:

The Business & Legal Affairs Coordinator will support the Business & Legal Affairs (BALA) Department with matters related to Membership agreements and transactions, along with general department administrative support. This role will also liaise with other departments to achieve day-to-day objectives. Reporting jointly to the Senior Vice President, Membership and Business & Legal Affairs (“SVP”) and Associate Director, Business & Legal Affairs (“AD”), the Coordinator will primarily be responsible for managing the data from finalized contracts and related items, facilitating time-sensitive communication with critical clients, and assisting the AD in day-to-day issues relating to contract management. This position is based in the New York office.

Areas of Responsibility/Accountability:

• Support the maintenance of ASCAP’s contract management database.
• Assist the AD and general BALA team with ASCAP Members’ royalty transactions.
• Communicate directly with Members, their representatives, and various ASCAP staff to assist in the resolution of complex performing rights issues.
• Coordinate interdepartmental responses to issues regarding Member legal transactions (i.e., Royalty, Distribution, Repertory, Global Member Services, etc.).
• Log all team activity within ASCAP’s deal management database.
• Research and execute tasks related to ASCAP’s internal databases and systems.
• Support the AD to resolve any financial discrepancies relating to ASCAP Member agreements.
• Respond to legal inquiries from ASCAP Members regarding membership, distribution rules, and agreements.
• Administrative tasks including routine phone management, scheduling, and organizing meetings for the SVP.
• Manage travel arrangements and expenses for the SVP.
• Ad hoc projects as directed by the SVP and AD.
• General filing and document administration, including the maintenance of contract and agreement templates.
• Additional administrative responsibilities as needed.

Qualifications and Requirements:

• Bachelor’s degree or equivalent required.
• Minimum of one year of experience in a corporate environment, or equivalent professional experience.
• At least one year of prior internship, paralegal, or legal assistant experience in a corporate legal department is preferred.
• Experience in administering legal agreements.
• Proficiency with Excel, PowerPoint and Word, along with the ability to learn and utilize other software.
• Strong written and oral communication skills, including the ability to communicate with both internal and external stakeholders at various levels.
• Ability to maintain the highest level of confidentiality and discretion.
• Strong attention to detail with the ability to think analytically and problem solve.
• Ability to follow detailed instructions and work independently on routine tasks.
• Ability to maintain an organized workload while handling stressful and time-sensitive matters.
• Prior experience with a law firm or in-house legal department a plus.
• Familiarity with music publishing business and contract management a plus.

The Role

As Strategy Lead you will support the development, articulation and execution of PRS for Music’s strategy. Your role is to help define strategic priorities, deliver insightful market and competitive intelligence, drive cross-functional business planning and support senior leadership in making key strategic decisions. You will facilitate integrated planning, analysis, reporting and decision-making, and help us achieve our purpose in a rapidly evolving music / rights ecosystem.


Our Strategy Team is a small, collaborative group which sits at the centre of the organisation and works closely with teams across the business. We blend insight and clear thinking to support strategic planning and decision-making, guiding key projects and long-term priorities.

Responsibilities

As our Strategy Lead, some of your day to day duties will include…

• Lead and coordinate strategic planning cycles: assist with setting strategic objectives, prioritising initiatives, cascading them into department-level plans and monitoring progress against KPIs.
• Conduct market, competitor and ecosystem research: identify trends in music consumption, licensing models, digital distribution, metadata, AI, international expansion and rights management.
• Work with senior stakeholders to define business cases for strategic initiatives: define scope, benefits, risks, dependencies, and investment requirements.
• Support implementation of strategic initiatives: drive cross-functional coordination, track milestones, escalate issues, communicate progress to leadership and ensure alignment.
• Facilitate senior leadership discussions: prepare board-/executive-level presentations, support workshops, produce briefing packs and strategic summaries.

For a full list of duties, please email the recruitment team and request a copy of the job description.

About you

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

• Relevant bachelor’s degree (or equivalent)
• Relevant and appropriate experience in a strategic planning, consulting, corporate development or business-transforming role; preferably with experience in media, music or rights industries.
• Strong analytical and strategic thinking skills: able to synthesise complex information, create scenarios, model business cases and make clear recommendations.
• Excellent project-management and coordination abilities: capable of driving cross-functional initiatives, managing timelines, dependencies and stakeholder relationships.
• Proficiency in data interpretation, financial modelling and KPI tracking; comfortable working with large datasets and translating into strategic insight.
• Excellent communication skills (written and oral), with the ability to influence senior stakeholders, present to the Board/Executive, and craft clear strategic narratives.

As our Lead Customer Service Associate, you will be responsible to deliver an exceptional customer experience in our stores, providing guidance to other associates within the store, maintaining strong individual sales performance levels and merchandising inventory.

A few special characteristics that make our Lead Customer Service Associates successful:

• Coaching: Able to provide effective coaching and guidance to others. Able to lead by example and serve as a positive role model for productivity and behaviors.
• Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
• Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
• Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
• Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner.
• Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
• Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

As our Lead Customer Service Associate you will:

• Provide sales guidance to associates on the sales floor
• Manage customer interaction -- maintain a strong individual sales presence by assisting customers to ensure they receive the level of service needed
• Learning -- continue education to hone product, sales, and leadership skills. Continual learning through certification and continuing education process
• Assist with the execution of all tasks to ensure the store is ready to conduct business (e.g., replenish displays, filling holes and ensuring displays are functional)
• Hold ""The Mic"" to drive sales when scheduled, acting as a role model for sales productivity and behaviors
• Ensure price updates are executed and POP standards are maintained in accordance with daily merchandising standard
• Additional duties as assigned.

Requirements:

• 2+ years of relevant work experience
• Must be able to lift up to 50lbs.
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Preferences:

• Skilled understanding of Guitar Center retail systems and processes

The Role:

Roc Nation Distribution is seeking an experienced Specialist, Influencer Strategy to join our dynamic digital marketing team. This position reports to both the President of Distribution and Vice President of Digital Marketing & Strategy and serves as a key member of the Roc Nation digital team servicing Distribution clients.

The ideal candidate will support influencer partnerships, strategies, and campaigns to amplify the reach of our artists and music projects. This individual will work closely with influencers, creators, and internal teams to craft innovative, data-driven campaigns that elevate the profile of our artists, increase fan engagement, and drive music distribution goals across streaming platforms and social media.

Key Responsibilities:

• Influencer Campaign Strategy: Assist in the design and execution of influencer strategies to promote Roc Nation's artists and music projects. Focus on driving organic engagement across platforms like TikTok, Instagram, and YouTube through both paid and organic influencer partnerships
• Partnership Development: Build and maintain strong relationships with creators, music influencers, and talent agencies. Identify creators with a strong cultural fit for our artists, overseeing collaborations that align with album releases, singles, and music video launches
• Campaign Execution: Oversee the day-to-day management of influencer campaigns, from briefing influencers on deliverables to managing timelines and ensuring successful execution. Handle contracts, legal approvals, and communication to ensure all deliverables meet campaign objectives
• Tracking & Reporting: Track influencer campaigns, monitor key performance metrics, and generate reports on campaign effectiveness. Provide actionable insights and optimization strategies to improve future campaigns
• Trends Forecasting: Stay on top of evolving social media trends and their relevance to Gen Z audiences. Use these insights to keep Roc Nation’s music campaigns innovative & cutting-edge

Qualifications:

• Bachelors Degree in a related field required
• 2+ years of experience in influencer marketing, digital marketing, or a related field, with a significant portion of that experience within the entertainment, music or sports industries
• Proven ability to assist in end-to-end influencer campaigns, from ideation to execution and analysis
• Strong relationships with influencers, creators, and talent agencies in the music industry
• A passion for music, sports, and entertainment, with the ability to think creatively and strategically about influencer partnerships amplify our brand and our clients
• Strong analytical skills with the ability to translate data into actionable insights and optimize campaigns accordingly
• Excellent communication and project management skills; ability to execute under pressure, highly organized, and proactive
• Drive to take initiative, work independently and be accountable while also working as a team player by being collaborative, positive, and flexible

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We are seeking a creative and data-driven Audience Development & Digital Ads manager to support the digital marketing efforts of Epic Records. You will work closely on digital audience and advertising strategy with the digital team, coordinating on content, messaging, and wider marketing strategies. You will play a key role in driving fan acquisition & audience engagement for US artists, as well as planning and executing advertising campaigns for releases.‍

What you'll do:

• Paid Digital Advertising: Plan, execute, and optimize global digital media campaigns on both priority releases and key opportunities
• Fan-Building Data Initiatives: Develop and implement strategies to acquire and engage fans, building and strengthening artist audiences in creative and innovative ways
• Direct Fan Outreach: Design and manage strategic email and SMS marketing campaigns on priority artists; employing audience segmentation, testing, and targeting to drive efficient results and wider best practices
• Reporting: Create and maintain comprehensive reports on campaign performance for senior management, as well as internal and artist teams, providing actionable insights and recommendations based on data clearly and concisely
• Billing Reconciliation: Manage the billing and invoice fulfillment processes for digital advertising partners, ensuring accuracy and timely completion
  
  

Who you are:

• Proven experience planning, executing, and optimizing TikTok, Meta & Google advertising (TikTok, Meta & Google Ads Manager) campaigns – must have 1-2 years prior e-comm/D2C paid digital advertising experience (Shopify, Salesforce, pixel implementation); bonus if in a creative or entertainment field (music, sports, fashion, TV)
• Hands-on experience building and engaging audiences through SMS, email marketing etc.
• Strong analytical skills and the ability to synthesize data into actionable insights
• Detail-oriented individual with strong organizational and communication skills (written & verbal) with both internal and external parties
• Music fan with a passion for innovation, digital strategy, and an ability to apply relevant technology and trends to music marketing
  
  

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

We are seeking a visionary and results-driven Senior Vice President (SVP) of Technology to lead a transformative modernization and change initiative within our established technology organization. This is a critical leadership role that requires a unique blend of strategic foresight and deep technical knowledge to navigate organizational change successfully.

The SVP will be responsible for defining and executing a comprehensive technology roadmap that transitions our legacy infrastructure and development practices to a modern and scalable environment. Success in this role means respecting the invaluable knowledge and commitment of our existing team while introducing new operating models, technologies, and talent to drive business objectives forward.

CD Baby is transforming its artist distribution strategy by rebranding and re-platforming the current CD Baby User Interface and distribution flow. This initiative will leverage the existing Downtown technology stacks and build new infrastructure where necessary to create a new distribution experience for Artists.

This role will work closely with CD Baby’s President, SVPs of Product and Marketing and Downtown's executive technology leadership to successfully support the company’s transformation.

Strategic Leadership & Vision

• Define, communicate, and secure alignment for a multi-year technology modernization strategy focused on cloud adoption, microservices architecture, data platform evolution, and agile development methodologies.
• Develop a clear roadmap for retiring or migrating legacy systems while maintaining business continuity and operational excellence.
• Partner closely with Executive Leadership (President, SVPs Product and Marketing) and company leaders to ensure the technology strategy directly supports and enables business growth, digital product innovation, and operational efficiency.
• Establish comprehensive experimentation, instrumentation and analytics infrastructure to enable real-time monitoring of customer experience metrics, supporting data-driven decision-making and rapid experimentation cycles.

Organizational & Cultural Transformation

• Lead a significant cultural shift toward an agile, product-centric, technology-enabled organization, fostering a mindset of curiosity, experimentation, measurement of customer impact, and scalability.
• Mentor, coach, and inspire long-tenured technology team members, valuing their institutional knowledge while equipping them with the skills and training necessary for modern technologies and practices.
• Establish clear, measurable metrics (KPIs) to track progress, adoption, and the business impact of the modernization and change initiatives.

Technology Execution & Delivery

• Drive the adoption of best-in-class software development practices.
• Lead integration efforts with cross-Downtown and third-party platforms, managing complex technical dependencies across organizational boundaries while maintaining system performance and reliability.
• Manage the technology budget, ensuring effective resource allocation and maximizing return on investment for new technology initiatives.
• Ensure the security, compliance, and resilience of all technology systems, adhering to industry standards and regulatory requirements (e.g., privacy laws, royalty reporting).
• Execute high-risk, zero-downtime migrations and system launches, proactively identifying and mitigating technical risks throughout the delivery lifecycle.

Experience

• 10-15+ years of progressive experience in technology leadership, with a minimum of 5 years in a Senior VP or equivalent role leading large-scale technology organizations.
• Proven track record of successfully leading complex, multi-year technology modernization, transformation, and cloud migration initiatives in a large, established enterprise.
• Direct experience leading organizational and cultural change within a historically stable, long-tenured technology group, demonstrating sensitivity and effective communication.
• Deep expertise in modern software architecture (e.g., microservices, APIs, event-driven systems), public cloud platforms, data engineering, and contemporary engineering practices (e.g., DevOps, SRE).
• Experience in the Music, Media, or Entertainment industry is highly preferred, with an understanding of rights management, content distribution, royalty accounting, and digital supply chains.

Skills & Competencies

• Exceptional Change Leadership: The ability to articulate a compelling vision, build consensus, and navigate resistance effectively by demonstrating empathy, respect, and clear communication.
• Strategic Acumen: Ability to translate business goals into technology strategies and tactical roadmaps.
• Technical Authority: Deep understanding of modern technology stacks and the ability to challenge technical assumptions and guide architectural decisions.
• Executive Presence: Excellent communication and presentation skills, capable of influencing and advising C-level executives, technical teams, and external partners.
• Talent Development: Proven ability to assess organizational needs, develop existing talent, and recruit high-performing technology leaders and engineers.
• Customer-Centric Mindset: Relentless focus on translating technology investments into measurable customer value and artist success, with comfort working directly with customer data and feedback.
• Bias for Action: Ability to move quickly and reduce risk through rapid experimentation, balancing perfect solutions with pragmatic delivery of customer value.

Amazon MGM Studios is seeking bright, multitasking, dynamic, and self-motivated interns to work hard, have fun and make history with us this summer. The Amazon MGM Studios Internship Program gives interns hands-on experience working with the studio behind award-winning shows such and films such as The Summer I Turned Pretty, Rings of Power, Daisy Jones and The Six, Hazbin Hotel, and Fallout. In addition to working closely with executives in our Culver City offices, interns have the opportunity to participate in guest speaker sessions, networking events and screenings.

The interns will work closely with the music coordinators on internal projects, support the executives on various project specific needs, and learn the ins-and-outs of the music process on the Series team.

Key job responsibilities
- Creating music breakdowns for episodes by reading scripts and identifying potential music moments
- Tracking music usage across different episodes and shows within the Prime slate by reviewing music reports
- Participating in the creative process of choosing songs for key music moments and marketing needs
- Attending composer and music supervisor meetings to learn about the tv music industry and talent

Basic Qualifications

- Work 40 hours/week minimum and commit to 12 week internship minimum
- Expected graduation conferral date between December 2026 and June 2028
- Currently enrolled in a Master’s degree or above in Film and Television Production, Digital Media, Multimedia Arts, Audio Engineering, Visual Arts, Communications, Journalism, Graphic Design, or majors relating to these fields
- Proficient in Microsoft Office Suite, with advanced skills in Outlook and strong competency in Word and Excel

Preferred Qualifications

- Experience in the entertainment industry
- Experience handling confidential information
- Possess excellent communication skills across written, verbal, and interpersonal contexts
- Exhibit effective planning, time management, organizational abilities, and high attention to detail
- Apply creative problem-solving skills to complex situations
- Ability to work in rapidly changing environment
- Prior experience in the following: music cue sheets, music synchronization rights, PRO repertory search, Airtable and/or advanced Excel, social media market research, Photoshop, and Mailchimp

Role Overview

We are seeking a Sales & Partnerships Manager to lead outreach, relationship-building, and deal closures with artists, labels, and music companies globally. You will own the sales cycle end-to-end, act as the front face of new business, and collaborate with our marketing team to deliver impactful campaigns.

Key Responsibilities

• Identify and connect with potential clients (labels, artists, managers, agencies) in India and global markets
• Lead outreach via email, LinkedIn, and meetings (virtual and in-person)
• Build and maintain long-term client relationships to drive repeat business
• Develop partnership opportunities with brands and event properties
• Collaborate with the marketing team to tailor proposals and close deals
• Maintain CRM records and report on sales performance

Requirements

• 2–5 years of experience in sales, business development, or partnerships
• A strong network in the music, entertainment, or media industries preferred
• Proven ability to generate and close business opportunities
• Strong written and verbal communication skills
• Ability to work independently and meet targets
• Passion for music and understanding of artist/label marketing

What We Offer

• Base salary plus performance incentives
• Opportunity to work with global music industry clients
• Flexible hybrid/remote working setup
• Growth pathway into senior sales leadership roles

The role
As Music & Partner Lead, you work between Cora Music and STIM – two businesses that together cover the entire value chain for music rights, from use to compensation. The role gives you a unique mandate to influence how music is used digitally and how the rights system of the future is designed.

You will be part of the five-person Cora team, working both strategically and operationally close to technology, repertoire and rights. Here you will drive partnerships, build relationships and ensure that rights and systems work seamlessly.

The role places you at the intersection of tech, music and licensing, with the opportunity to shape the music business of the future in an environment that combines a startup feel with Stim's stability and long experience - and where your work makes a difference for a sustainable music market.

Job duties and responsibilities

Repertoire & partnerships

• Negotiate and develop collaborations with record labels, publishers and distributors
• Ensure that the right repertoire is available for Cora Music's business and STIM's adaptive licenses
• Be a strategic and operational point of contact for rights holders

Rights & systems

• Responsible for managing music assets and metadata in Cora Music
• Work closely with the YouTube CMS/Content ID system and ensure correct handling of claims and ownership
• Be a demand-setter in matters relating to rights flows and asset management

Reporting & royalties

• Ensure accurate reporting that enables correct royalty distribution
• Collaborate closely with STIM regarding settlement, licenses and reporting

Who we are looking for

• At least 5 years of experience in the music industry (music publishing, record label, rights organization, distribution or similar)
• Good understanding of copyright, licenses and rights structures
• Experience in negotiating and building relationships at a senior level
• Operational experience of systems such as YouTube CMS or similar
• Structured, self-driven and data-driven
• Business mindset and understanding of how repertoire creates growth

It is an advantage if you have a well-developed network of contacts within the music industry.

You are strategic but unpretentious, confident in complex issues and used to moving between the whole and the detail. You like to create order, drive issues to goals and collaborate in environments where many flows meet.

The Royal Albert Hall is recruiting for an experienced and enthusiastic Technical Services Project Manager to join our Building and Facilities Team.

This role is responsible for the delivery of mechanical and electrical (M&E) projects, and for providing specialist M&E advice on other projects within the Building Projects and Facilities and wider Hall teams.

Our mission in the Building Projects team is to deliver projects within the Estate Plan in line with the Hall’s strategic objectives — safely, efficiently, and to the highest standard for staff, contractors, and customers. The team also works closely with other departments to ensure their projects and objectives are achieved.

The Technical Services Project Manager will play a pivotal role in delivering complex building services projects within one of the world’s most iconic heritage venues. Responsible for the full lifecycle of M&E projects — from concept through to completion and handover — you will also advise on M&E aspects of wider capital and estate works.

Success in this role means delivering projects on time, on budget, and to the highest technical and heritage standards, while navigating the complexities of working in a Grade I listed, live operational environment. You will act as a key liaison between internal teams, heritage bodies, contractors, and sponsors, ensuring all works enhance the Hall’s operational capability without compromising its historic character.

You will be professionally qualified (HNC, HND, or higher) in building services engineering, mechanical engineering, electrical engineering, or a related discipline.

This is an exciting opportunity for individuals wishing to further their career in the property development and facilities sector at a world-class venue.

For more detailed information about this role, please see the recruitment pack.

The Royal Albert Hall is working with Roberta Barlow at Macdonald and Company to recruit for this role.

To download a full candidate brief which contains details on how to apply please visit their recruitment page.

The closing date for all applications is 12pm on Sunday 11 January 2026. Applicants must be available for a first interview on the week commencing 19 January 2026

About the Role

We are seeking an experienced and visionary US Latin Artist Partnership Manager to oversee our strategic approach to Latin music across the United States and LATAM. This role will be responsible for developing and guiding our regional artist and label partnerships strategy, managing key relationships with top-tier Latin artists and partners, and ensuring alignment across regions and teams. The ideal candidate brings deep cultural fluency, industry credibility, and a passion for elevating the Latin artist community both on and off the platform.

Responsibilities

- Lead strategy and execution across US Latin artist and label partnerships, aligning efforts across North and Latin America to drive growth, platform adoption, and music discovery.

- Cultivate and maintain relationships with top-tier and emerging US Latin artists, managers, and labels—offering tailored platform strategies, education, account support, and promotional opportunities.

- Architect and drive genre-specific programs and scalable initiatives that grow the Latin music presence and reinforce its impact within global music culture.

- Collaborate cross-functionally with internal teams to champion the needs of Latin artists and bring innovative campaigns to life.

- Analyze campaign performance and translate data into strategic insights to improve future initiatives and partner outcomes.

- Serve as a key culture and creative consultant across internal teams, advocating for Latin artists, communities, and culturally relevant content trends.

- Represent ByteDance externally at industry events, panels, and partner meetings as a thought leader in Latin music and digital strategy.

Qualifications
Minimum Qualifications:

- 5+ years of experience in the music industry, with a deep understanding of the US Latin and LATAM markets, and a successful track record working with Latin artists and labels.

- Highly connected within the Latin music industry, with a strong reputation and trusted relationships across artist and executive networks.

- Proven ability to manage international team dynamics.

- Deep familiarity with ByteDance and other social media/content platforms, tools, and music ecosystems, with a demonstrated ability to develop engagement strategies.

- Excellent organizational, operational, and strategic thinking skills—capable of managing multiple workstreams in a fast-paced environment.

Preferred Qualifications:

- Good understanding of licensing and business models, sharp negotiator, zero ego and willing to get hands dirty

- Adaptive to frequent travel, with a strong presence in both the US Latin market and LATAM hubs.

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Purpose of Role
The Yamaha Artist Relations Group (YARG) provides support for Yamaha Performing Artists throughout the world while leveraging the Yamaha brand through artistic collaborations. We promote Yamaha as the number one music manufacturer in the world through collaboration with our internal stakeholders. Artist Relations roles impact YARG with their product, events and operational expertise. This role supports activities within the jazz and classical music communities and will require full-time onsite presence out of Yamaha's Piano Salon in Manhattan, NY.

Key Accountabilities Include
• Support artist, vendor, and stakeholders’ relationships to meet business needs
• Support brand awareness through rapport with artists
• Support data accuracy and reporting
• Ensure timely project delivery and execution of Artist Relations activities/responsibilities
• Support department efficiencies

Primary Responsibilities Include
• Communicate and collaborate with artists and internal stakeholders (internal staff)
• Collect and organize information for reporting
• Assist in organizing event planning
• Coordinating artist support logistics
• Survey and collect relevant Artist updates including social media and PR
• Organize and maintain AR databases, processes, and procedures
• Assist with accommodations, sales, and loans made to artists

Core Functional Competencies
• Brand Ambassador – YCA Non marketing: Serve as a representative of the Yamaha brand
• Customer/Artist Problem Resolution: Gather information towards appropriate solutions
• Event Management: Manage face-to-face and virtual events that enable contact between Yamaha and potential customers
• Logistics – YCA: Obtain, produce, and distribute materials and products in the proper places and in the proper quantities
• Consultative Skills – Artist Relations: Alleviates customer pain points and recommend products and services that meet customers’ needs
• Project Management – Non PMO: Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project
• Relationship Building and Maintenance – Artist Relations: Quickly connect and prospective artists and maintain relationships

Core Behavioral Competencies
• Yamaha Way (will, integrity, initiative, challenge, commitment)
• Customer Focus
• Values Differences
• Action Oriented
• Communicates Effectively
• Self-Aware
• Resilience

Qualifications
Ideal
• Demonstrated success delivering customer service
• Demonstrated attention to detail and organizational skills
• Experience with spreadsheets, word processing programs, and email systems
• Demonstrated success within a fast-paced environment
• Able to travel domestically up to 25%, includes nights and weekends
• Experience with musicians and vendors in specific instrument category
• Demonstrated success multi-tasking high visibility projects

Preferred
• Music business or music background, specifically in jazz or classical genres
• CRM database experience
• Bachelors degree in Music Business or related field
• 2+ years of experience working with regional level artists

The A&R Coordinator is a critical member of the team. This role will provide support the the A&R team and also serves as a key contributor to the Nashville office's external presence, actively running our social media platforms and celebrating writer achievements. The ideal candidate is a highly organized, service-oriented multi-tasker who will also assist the administration team with varied tasks, including fundamental song setup in our publishing systems.

Here you’ll get to:

• Assist Designated Members of the A&R Team.
• Assist with Onboarding Songwriters and maintaining their marketing materials & bios.
• Coordinate events for staff and writers under direction from the Events/Camps Team.
• Coordinate travel & bus trips for writers.
• Book Travel & T&E Reports for A&R reps & various accounts.
• Coordinate one or more yearly Teams w/A&R (Events/Camps, Bus, Retreat) – this would include handling budget/billbacks depending on which team you are on for that year.
• Assist with confirming and scheduling internal writer rooms and external writing sessions.
• Confirm all co-writes for designated A&R Reps’ rosters and ensure that all necessary details are placed recorded correctly in writer calendars.
• Assist with booking studios for visiting WC writers .
• Communicate with reception and security team about all visiting writers and guests.
• Assist with writer camps, including coordinating sessions and studios.
• Attend songwriter/artist shows in the community, both to identify potential talent to discuss with the A&R team, and to support WCM’s signed songwriters and artists.
• Assisting A&R with Catalog organization and creating playlists.
• Be present for all company-sponsored events to work as directed (which may include partner company events).
• Generates writer and catalog song listings.
• As needed, assist with office aesthetics/furnishings.
• Assist with applications, selection, calendar, and booking for Songwriting Intern.
• Coordinating weekly and monthly with other A&R Coordinators during office hours to always physically have someone in the building.
• Design and/or coordinate design for eblasts/plaques/banners/social posts/ads and order plaques for #1 parties, banners for #1 songs, and/or notable writer moments.
• Distribute writer plaques at parties/events and organize #1 banners to distribute to writers.
• Track Mediabase and Billboard charts for WC controlled #1 songs.
• Facilitate and act as the point person for Warner Chappell Nashville social media platforms (IG, FB, Twitter, etc) and post highlights on a day-to-day basis.
• Maintain #1 song budget budget versus actual (plaques, special gifts, #1 parties, banners, design costs, Aircheck ads, MusicRow ads, etc.).
• Lead delivery of e-blasts for #1 songs and notable writer events/moments.
• Performs a number of varied A&R-related tasks in conjunction with the administration team (approximately one day weekly), which include:  setting up sch A and new songs in our publishing system (Tango), securing and uploading audio files for internal creative systems (Arrow and GLS), gathering and documenting information related to weekly new releases, entering PA form information from the US Copyright office into Tango and other miscellaneous projects.

About you:

• Minimum of two (2) years of responsible administrative experience preferably in a music publishing or related business.
• A satisfactory equivalent of education, training and experience in related fields and/or educational subject areas, sufficient to qualify for the requirements of position.
• Handles and safeguards confidential and proprietary information.
• Effectively communicate internally and/or externally in a professional manner
• Strong organization skills, high attention to detail.
• Ability to work well on a team and in a fast-paced environment.
• Demonstrate ability to be innovative and suggest change/improvements within scope of work.  
• Anticipates needs and creates efficient and effective strategies.
• Self-starter, self-motivated, and takes responsibility/ownership of tasks.
• Thinks creatively proactively, strategically and analytically.
• Consistently takes initiative.
• Demonstrate flexibility and adaptability to changing situations.

What We Need:

We’re seeking an experienced Broadcast Transmission Engineer to maintain our digital broadcasting electronic systems.

What You'll Do:

• • Respond to equipment outages, malfunctions, and related technical problems.
  • Conduct routine diagnostic testing, repair, and replacement of all equipment.
  • Assist clients, technicians, and service personnel with installation, training, and support of software, hardware, and third‑party components (e.g., AV Equipment.)
  • Document all equipment maintenance, repairs, and replacements.
  • Determine appropriate test equipment, parts, and tools needed for maintenance and repair.
  • Be available for occasional night and weekend work, including 24/7 response when required.
  • Provide service‑oriented support with strong written and verbal communication skills, interacting regularly with executive management, programming, and sales teams.
  • Ensure company branding is properly displayed and heard throughout offices and event spaces; coordinate with internal design teams to update content.
  • Collaborate with event planners and stakeholders to understand technical requirements and ensure successful events.
  • Set up and operate audio consoles and video switchers for live events; tear down and store equipment afterward. Setups may range from simple microphone/slide presentations to concert‑level productions with multiple microphones, monitors, instruments, and speakers.
  • Load event‑specific content onto playback devices and route it to the correct outputs.
  • Manage, maintain, and set up additional event equipment as needed (portable displays, lighting, DJ consoles, and other technical gear).
  • Perform routine maintenance on equipment, live event spaces, and conference rooms to ensure proper functionality.
  • Identify and resolve technical issues in real time.
  • Maintain AV systems and equipment, including updating process documentation.

What You'll Need:

• Previous radio broadcast experience is required
• Associate degree or greater in a technical field or equivalent experience is required
• SBE certification is a plus
• Ability to climb ladders, work in small spaces and have the ability to lift 50 pounds
• Valid state driver’s license and an excellent driving record

Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell.Packages and inventory will be specific to assigned venue(s).

WHAT THIS ROLE WILL DO

• Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
• Manage client tickets using Archtics
• Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
• Coordination of on-site premium experiences program responsibilities and client services for concert events
• Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
• Conducts cold calls and prospecting for new clients
• Assists in implementing marketing strategies with Director of Premium Sales and Service
• Performs other duties as assigned by management
• Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator

WHAT THIS PERSON WILL BRING

• Associates degree required; Bachelor’s degree preferred
• Strong communication skills
• High energy
• Excellent customer service skills
• Ability to multi-task and problem solve
• Creativity
• Highly organized
• Ability to work in a team setting
• Ability to anticipate needs of VIP clientele
• Commitment to excellence
• Minimum 1-2 years of relative business experience
• Social media savvy a plus
• Some experience in hospitality and/or entertainment preferred
• Computer proficiency:  Excel, Word, Power Point

As Senior Director, you will set the vision for how legal, safety, and operational rigor underpin SoundCloud’s product innovation. You will oversee multidisciplinary teams that support complex product roadmaps, safeguard platform integrity, manage global copyright enforcement, and build a foundational legal operations infrastructure. You will partner closely with Product, Engineering, Operations, Policy, and senior executives to drive solution-focused decision-making and ensure SoundCloud’s ecosystem is safe, compliant, rights-respecting, and aligned with business objectives.SoundCloud is looking for a Senior Director to lead the teams responsible for Product Counsel, Legal Operations (including Trust & Safety, and Copyright). This role will serve as a senior leader within SoundCloud’s Business & Legal Affairs organization, shaping product strategy, platform governance, and operational excellence across a global creator and fan platform, building the future of music and audio.

This is a role for a strategic operator and seasoned legal leader who excels at navigating ambiguity, competing priorities, and balancing risk tolerance with product velocity and platform stewardship.

Key Responsibilities:

• Lead and mentor teams across Product Counsel, Legal Operations, setting vision, priorities, KPIs, and scalable operational frameworks
• Serve as a senior legal partner to Product, Engineering, Operations, Trust & Safety, and executive leadership, driving cross-functional strategies that balance product velocity with legal, regulatory, and platform governance requirements. You will be expected to build strong and collaborative relationships with the product leadership and to help them find solutions to difficult problems.  You will need to be patient, solution-oriented, and have a clear sense of acceptable compromise.
• You will support the product team in the international rollout of SoundCloud Go/Go+. This will include advice regarding the localisation of the product, and in particular those compromises that need to be made in order to comply with local consumer protection, data protection, and similar laws.
• Provide high-level, business-minded legal guidance throughout the product lifecycle, advising on subscriptions, monetization models, marketplace offerings, payments, fan engagement features, creator tools, and global data protection compliance
• Oversee privacy-by-design initiatives, review user flows and consent mechanisms, and maintain product-related Terms of Service, Privacy Policy provisions, disclosures, and compliance documentation
• Ensure adherence to third-party platform and developer requirements (e.g., Apple, Google) and supervise the negotiation, technology partnerships, and vendor agreements
• Oversee platform safety policies, content moderation guidelines, enforcement frameworks, and escalation management for high-risk user safety, fraud, abuse, and integrity issues
• Partner with cross-functional teams to design trust & safety systems that protect users while supporting creative expression and platform growth, ensuring alignment with global online safety and consumer protection regulations
• Manage Trust and Safety and copyright, including DMCA workflows, rights holder interactions, and enforcement processes, while driving improvements in tooling, automation, and operational efficiency

Experience and Background:

• Qualified lawyer with 10+ years of legal experience at a technology, digital media, or related company, including experience in senior leadership roles
• Significant experience leading a multi-disciplinary team of Product Counsel, Trust & Safety, Policy, and Legal Operations teams at scale
• Deep expertise in technology law, privacy/data protection, consumer protection, e-commerce/subscription regulations, payments, and global regulatory environments across the U.S., EU, UK, and other major markets
• Proven success in building and maturing teams, operational processes, roadmaps, and cross-functional strategies in complex or high-growth environments
• Demonstrated leadership in designing and scaling Trust & Safety or platform governance frameworks, with experience in content moderation, enforcement operations, or online safety compliance
• Extensive experience partnering cross-functionally with leaders throughout the organization to drive alignment, accelerate decision-making, and deliver legally sound, user-centric product and platform outcomes
• Understanding of copyright law and/or operational rights management frameworks; experience overseeing copyright operations is highly preferred
• Skilled at influencing executives, synthesizing complex issues into actionable guidance, and setting organizational direction across ambiguous and evolving landscapes
• Experience managing outside counsel, vendors, and technology partners across multiple jurisdictions
• Highly collaborative, pragmatic, solutions-oriented leader capable of balancing innovation with legal and operational risk
• Experience engaging and managing outside counsel for specialized or escalated issues

A Brief Overview

The VIP Coordinator will manage the VIP list and proactively monitor and engage with VIP clients to provide the highest quality of customer service. This position will maintain the professionalism, cleanliness, and standards of all VIP areas and ensure efficiency of execution and delivery of amenities and services.

What you will do

• Proactively monitor and engage with VIP clients and provide the highest quality of customer service in a friendly and timely manner. Build and maintain relationships with VIP clients to maintain long term business and drive sales.
• Manage VIP list and work to effectively accommodate guests with disabilities while complying with facility/event ADA requirements.
• Execute delivery and placement of arrival amenities. Gather feedback from clients regarding product and services and report to management to ensure improvement and efficiency according to client needs.
• Maintain professionalism, cleanliness, and standards of all VIP areas.
• May assist with general office duties.

Education Qualifications

• High School Diploma or its equivalency

Experience Qualifications

• 2-4 years

Skills and Abilities

• Proficient in Microsoft Office Suite (Outlook, Word, and Excel)
• Exceptional organizational skills and attention to detail.
• Strong interpersonal, verbal and written communication skills.
• Positive attitude with superior customer service skills.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays as needed.

Qualifications (ALL)

• High School Diploma or its equivalency
• 2-4 years
• Proficient in Microsoft Office Suite (Outlook, Word, and Excel)
• Exceptional organizational skills and attention to detail.
• Strong interpersonal, verbal and written communication skills.
• Positive attitude with superior customer service skills.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays as needed.

The Department

CAA Brand Management is the world’s premier brand extension and management platform.  With 20 offices in 16 Countries, we execute brand extension programs by coupling our deep commercial relationships with in-house strategy & design resources to deliver innovative deal structures to achieve our clients' objectives.  Clients include many of the world’s leading brands and talent, including Budweiser, Ford, Riot Games, Formula1, Porsche, and Playboy.

The Role

We are seeking Senior Designer to join our growing team who is a creative thinker who enjoys the challenge of creating concepts from conception to execution, with an interest in brand strategy. You will work alongside our multi-disciplinary design team to provide support throughout all stages of projects, retaining strong communications and ensuring that the brand strategy defined at the start of projects is translated through the project design. We are looking for designers whose work is underpinned by a strong appreciation of current design and fashion trends, loves typography and has an eye for detail. You would be a good fit for this role, if you enjoy the freedom and autonomy to make your own decisions, are an experienced communicator with a positive, enthusiastic, attitude, and enjoy working with clients to get to the heart of their brand.

Responsibilities:

• Lead dynamic creative projects from concept through final execution, collaborating closely with internal teams and external clients
• Drive innovative thinking and ensure every detail is crafted with precision and intention
• Demonstrate exceptional storytelling skills, confidently presenting work to internal teams and clearly articulating the strategic and emotional impact behind each design, artwork, or presentation deck
• Lead brand-focused creative, bringing to life new possibilities for how the brand can evolve and extend into different categories
• Develop new logos and create distinctive creative assets that strengthen and elevate the brand

Qualifications:

• 5+ years of professional design experience, supported by a portfolio of distinctive and memorable brand identity projects
• Proficient in Adobe Creative Suite, including Photoshop, Illustrator, InDesign
• At least 3 years of professional design experience, supported by a portfolio of distinctive and memorable brand identity projects
• A motivated, full-time team member with the ambition to grow alongside the studio
• Excellent hands-on design skills and a refined level of craft
• Strong conceptual thinking and the ability to design solutions aligned with client briefs
• A sharp sense of visual storytelling, crafting presentations that engage, inspire, and persuade
• Strong communication skills — able to express ideas clearly, give and receive feedback thoughtfully
• A commitment to quality, timeliness, and pushing creative boundaries
• Deep proficiency with Adobe Creative Cloud and Figma
• Up to date with industry trends, including AI, and contribute ideas for innovation and improvement

Location

This role will be based in our New York City office.

UMG is currently seeking an eager and exceptional individual to join our Network Infrastructure Team. The Unified Communications Engineer will be responsible for technical ownership and delivery on infrastructure projects and for infrastructure aspects of Application projects. Requires a strong technical experience in enterprise unified communications (UC) deployment and migrations.

Job Functions:

• Utilize technical skills to coordinate telephony enhancements and deployment efforts.

• Responsible for UMG’s UC strategy and direction  

• Develop and implement migration plans

• Develop and maintain UC standards and procedures.

• Develop designs and configurations for telephony and phone equipment.

• Develop and maintain configuration guides and knowledgebase articles for UC topics.

• Physically install telephony servers and phone equipment to support global standards.

• Turnover implemented work to the operational support teams including development of operational processes, documentation, and training. Ensure telephony project documentation is complete and accurate.

• Utilizing knowledge of technology, UMG’s business needs, and UMG’s capabilities, serve as a liaison between stakeholders and UMG IT.

• Review proposed solutions to ensure the delivery of a quality product or service

• Confirm the alignment of customer expectations and implementation plans.

• Provide documentation and communication to peers and management for status, coordination, objectives, and performance.

• Work with service providers for the coordination, delivery, and testing of network circuits.

• Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution of build activities.

• Develop and present training on UC topics to engineering, implementation, and operations teams.

• Serve as a tier-4 escalation point for UC issues.

• Conduct proof of concepts for UC technologies

• Ensure compliance with incident, problem, and change management procedures and standards to ITIL standards by all Sourcing Provider(s)

• Attend technical project review meetings.  Ensure project technical designs meet UMG’s operational requirements are in compliance with UMG infrastructure and security standards

• Other tasks as deemed necessary or appropriate

Job Requirements:

Skills/Abilities:

• CCNP Collaboration or greater in UC environment preferred

• Engineering level experience in telephony routing/switching in high volume workflows  

• Knowledge of standard telephony protocols including VOIP, SIP, H323, IP, UDP, RTP  

• Telephony experience with Cisco, MSTeams, & Zoom Phone

• Proficiency in virtual call center routing and management

• Proficiency in Telephony configuration and queue creation

• Ability to create migration plans with minimal disruption to existing network

• Ability to run large scale proof of concepts.

• Ability to mentor and guide junior engineers.

• Ability to work independently with minimal guidance.

• Solid written, oral, and interpersonal communications skills    

• Fluent in English (written and oral)

Experience:

• Experienced IT professional with 3+ years overall experience and minimum of 3 years as a unified communications engineer.

• Experience in the design and delivery of customer-facing presentations (2 years minimum)  

• Experience configuring and/or administering UC telephony platforms (Zoom Phone & Contact Center preferred) (2 years minimum)

• Experience deploying, managing, and troubleshooting UC systems and telephony application standards such as: Zoom, Teams, Cisco, Meet, etc.. (1 year minimum)

Spotify’s Personalization team helps every listener decide what to play next. Together, we power some of Spotify’s most-loved features, from Daily Mix to Discover Weekly, helping hundreds of millions of listeners discover music, podcasts and audiobooks they love.

We’re currently hard at work building the recommendation technologies of tomorrow, powered by groundbreaking innovations in machine learning and generative AI. At the heart of this work is our generative recommender system, which is trained on vast datasets and optimized for personalized, steerable user experiences.

We’re looking for a Senior Product Manager for our AI Evaluation team. You’ll collaborate with a wide range of stakeholders to understand how best we can serve important use-cases across the business. You’ll keep in lock-step with Spotify’s wider product vision for AI, and you’ll own the strategy for how our model training and evaluation will bring this vision to life.

You’ll work within the Modeling Foundation product area, within our AI Foundation organization. We ask that you be physically located in Eastern Standard/Daylight time zones, for the purposes of our collaboration hours.

What You'll Do

• Drive the product vision and strategy for the model evaluation systems for Spotify’s generative recommender system.
• Partner with cross-functional teams (including engineering, ML research, and user research) to build evaluation datasets, scalable data pipelines and serving systems for model training and deployment.
• Collaborate with internal customer teams to understand their needs and ensure the generative recommender system can serve diverse use cases across the Spotify ecosystem.
• Work with ML engineers and research scientists to Investigate, explore and evaluate emerging techniques and technologies in generative AI.
• Translate highly technical capabilities into clear business value and roadmaps.
• Leverage experimentation and data to iterate quickly and drive continuous improvements.
• Cultivate a culture of innovation and learning within your teams.
• Serve as a key evangelist for "AI-first" product thinking across Spotify and help craft the future of AI Product Management at Spotify.

Who You Are

• You have a proven track record as a Platform or Infrastructure PM, with hands-on experience in machine learning and AI.
• You’re deeply familiar with modern ML systems, data infrastructure, and large model training and evaluation.
• You thrive working with internal customers, balancing their needs with technical realities.
• You’re a skilled, persuasive communicator, both in person and in writing.
• You’re comfortable leading complex, multi-team initiatives in ambiguous technical domains.
• You excel at system-level thinking, strategic prioritization, and fostering alignment.
• You’re energized by the opportunity to define how Spotify builds, trains, and serves its next generation of generative recommender systems.
• You’re located in (or willing to work within) Eastern Time Zone (ET).

Where You'll Be

• This role is based in New York City or Boston.
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

The Commercial FP&A team is seeking a Financial Analyst to support OPEX planning, reporting and to help drive insights and decisions through data. In this role, you will serve as a trusted business partner and advisor to the commercial organization. Key responsibilities include managing planning and forecasting with business partners, supporting monthly and quarterly close and reporting, overseeing OPEX budgets, developing financial models, and delivering actionable insights through data analysis.
This position requires strong collaboration and communication skills, a high level of accuracy and attention to detail, and a thoughtful, proactive approach to projects. We welcome candidates who are eager to contribute, willing to learn, and open to navigating ambiguity in a fast-paced environment.

What You’ll Do

• Lead the annual planning and monthly forecasting process with business partners; maintain planning calendars and input templates in Anaplan; analyze forecast-to-forecast variances with clear explanations.
• Collaborate with Accounting during month-end and quarter-end close to ensure accurate accruals and analyze results against forecast.
• Gather, analyze, and interpret complex data sets to develop actionable insights that support strategic decision-making and drive business growth
• Serve as a subject matter expert for OPEX variance drivers versus Plan and Forecast; support consolidated OPEX storytelling in partnership with the Core FP&A team.
• Provide inputs and identify risks & opportunities in support of the weekly P&L flash process
• Partner with Finance Systems teams to develop tools and reports that enhance forecast accuracy and insight; support system upgrades and implementations.
• Identify and lead cross-functional process improvement initiatives to increase efficiency and transparency in reporting and performance.
• Support key business partners through ad hoc analysis and project work.
• Collaborate on long-term financial planning efforts and strategic projections for supported functions.

What You’ll Need
Basic Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field.
• Minimum of 5+ years of progressive experience in FP&A, accounting, consulting, or a related field.
• Advanced skills in Excel or Google Sheets, with the ability to work with large data sets and provide actionable insights.
• Familiarity with U.S. GAAP accounting principles, accrual accounting, full P&L structure, and budget management processes.
• Qualified applicants must be able to work from an office location for part of (or the majority of) the work week.

Preferred Qualifications

• Experience with FP&A business partnering in a consumer electronics, retail, or manufacturing environment.
• Strong analytical and critical thinking skills; ability to synthesize data from multiple sources for forecasting and planning.
• Problem-solving mindset with the ability to break down complex issues and identify solutions.
• Effective interpersonal and communication skills, including the ability to present financial information to stakeholders with varying levels of financial literacy.
• Experience with Google Workspace and collaborative project tools.
• Familiarity with SAP(or other large ERP systems) and  Anaplan (or similar cloud-based planning tools),
• Experience with data analysis tools and techniques, such SQL, Snowflake and data visualization platforms like Tableau or Power BI.
• Demonstrated ability to take initiative, adapt to change, and maintain a high standard of integrity and accuracy.

Come be a part of the Global Accounting Operations team at Discord, where we oversee Accounts Payable, Accounts Receivable, Purchasing Operations, Expense and Corporate Credit Cards. The Global Accounts Receivable Manager will oversee the entire receivables process, ensuring accuracy, efficiency, and compliance with company policies. This role will manage and analyze Discord’s receivables, ensure timely collection, maintain accurate records, optimize the overall AR process, and maintain strong relationships with customers. Manage, mentor, and develop a team of AR analysis, providing coaching on technical skills, process optimization, and professional growth while fostering a collaborative and high-performing team culture. Within the Global Accounting Operations Team we pride ourselves on Delivering for Customers everyday which are our internal Discord team members and external Discord customers. We are looking to enhance our Accounts Receivable process within Oracle Fusion, working closely with our Revenue Accounting and Systems Teams to implement best practices and provide meaningful data.  

What you'll be doing

• Manage Team: Lead and develop AR team members.
• Invoice Review: Review and validate invoices in Oracle Fusion to ensure accuracy and compliance with company policies and customer agreements.
• Process Optimization: Oversee and continuously improve AR processes, implementing best practices and streamlining workflows within Oracle Fusion for timely and accurate invoicing, collections, and reconciliations.
• Collections Strategy: Develop and enforce policies and procedures for effective collection, reducing DSO (Days Sales Outstanding) and minimizing outstanding balances.
• Customer Relations: Foster positive relationships with key customers, managing escalated inquiries and resolving billing disputes to maintain customer satisfaction.
• Reporting & Analysis: Prepare and present AR aging reports, collection metrics, and financial analyses to senior management, providing insights for informed decision-making.
• Compliance & Internal Controls: Ensure compliance with accounting regulations, company policies, and internal controls to safeguard financial data integrity.
• Collaboration: Work closely with Sales, Sales Operations, Tax and Revenue Accounting departments to address issues impacting accounts receivable and coordinate on credit policies.
• Month End Close: Conduct month end close tasks within Oracle Fusion and prepare month and quarter close reporting.

What you should have

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• 5+ years of accounts receivable experience in the advertising space, with 2+ years of people management experience
• Salesforce experience
• Proficiency in accounting software (e.g., Oracle, SAP, NetSuite) and advanced Microsoft Excel skills
• Strong analytical, communication, and problem-solving skills
• Proven track record in process improvement and experience managing an AR team
• Ability to handle and prioritize multiple tasks to meet all deadlines
• Experience in a global multi legal entity environment
• Familiarity with Oracle Fusion ERP systems is a plus

As a Senior Workplace Experience Coordinator, you will optimize our UK and European workspaces, leading change and delivering impactful projects. This is an office-based role, five days a week.

Key Responsibilities

• Create and implement positive workplace experiences aligned with business objectives and budgets.
• Collaborate with senior leadership and proactively engage employees and visitors for feedback.
• Foster employee engagement and well-being through wellness programs and team-building events.
• Lead real estate site searches, selection, and due diligence, including market analysis and site visits for traditional and non-traditional real estate opportunities.
• Drive organizational change and implement real estate strategies in partnership with global and local teams.
• Build and manage relationships with stakeholders, vendors, and real estate brokers.
• Analyze data and deliver financial modelling and budgeting for workplace projects; generate reports to support strategic decisions and ensure alignment with Finance Team expectations.
• Ensure compliance with statutory, regulatory, and audit requirements, and internal processes.
• Design and manage office A&A works, vendor design teams, and workplace projects end-to-end, including EH&S.
• Oversee day-to-day workplace management across UK and Europe (including Dublin, Belgium, France, and Spain) by collaborating with management teams and vendors.
• Travel primarily within EMEA, occasionally to the US.

Qualifications

• Bachelor’s degree in Hospitality Management, Project Management, Real Estate, or related field.
• Relevant certifications (e.g., NEBOSH, IOSH, IWFM, RICS, ILM) are beneficial.
• 5+ years’ experience in corporate real estate, workplace management, or hospitality management.
• Strong analytical, data interpretation, presentation, and communication skills; proficiency in financial modelling and scenario reporting.
• Ability to read, interpret, and critique building plans and floorplans.
• Experience in space planning and design solutions for workplace optimization.
• Working knowledge of building design, systems, and technical aspects.
• In-depth knowledge of commercial real estate markets and regulatory requirements across UK and Europe; strong understanding of compliance standards.
• Concierge mindset with a commitment to exceptional service and support.
• Comfortable and experienced in presenting at all-employee townhalls, including news, events, and complex topics.
• Strong problem-solving, strategic thinking, organizational, and negotiation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience managing multiple projects and competing priorities.
• Strong interpersonal skills for building relationships with diverse stakeholders.
• Advanced proficiency in Microsoft Office Suite and project management/real estate visualization software (e.g., MS Project, Smartsheet, AutoCAD).
• Experience with digital workplace tools and hybrid work environments is a plus.
• Ability to travel as required.